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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Avastfan on June 08, 2006, 11:38:11 PM

Title: Unable to get rid of Win32 agent-gen
Post by: Avastfan on June 08, 2006, 11:38:11 PM

Dear All,

For the last week, on each and each daily scan, avast detects:

Win32 agent-gen [trj]

in:

Windows\schedLgu.txt   SchedLgu.txt rgngfa:$DATA

but is unable to delete it as it encountered an error.

I would much appreciate your kind advice on how to get rid of this pest.

Thanks a lot,

Myron

Title: Re: Unable to get rid of Win32 agent-gen
Post by: RejZoR on June 09, 2006, 12:04:22 AM

Hm, looks like NTFS stream...

Title: Re: Unable to get rid of Win32 agent-gen
Post by: DavidR on June 09, 2006, 01:18:13 AM

Quote from: Avastfan

but is unable to delete it as it encountered an error.

What is the error ?
I don't know if an avast boot-time scan would be able to handle this NTFS Stream problem if it is as RejZoR suggests. But it would be worth a try to schedule a boot-time scan.

Title: Re: Unable to get rid of Win32 agent-gen
Post by: Avastfan on June 09, 2006, 06:29:11 AM

Quote from: DavidR on June 09, 2006, 01:18:13 AM

Quote from: Avastfan

but is unable to delete it as it encountered an error.

What is the error ?
 

The file being used by another application.

Thanks

Title: Re: Unable to get rid of Win32 agent-gen
Post by: Spiritsongs on June 09, 2006, 07:16:01 AM

 :)  Hi "Fan" :

      Have you tried using the good & FREE anti-trojan "Ewido"
      from www.ewido.net/en ?
      And for that "error message", consider using "Unlocker"
      from http://ccollomb.free.fr/unlocker/ !?

Title: Re: Unable to get rid of Win32 agent-gen
Post by: FreewheelinFrank on June 09, 2006, 09:51:08 AM

This may be useful:

http://forum.ccleaner.com/index.php?showtopic=4190

Title: Re: Unable to get rid of Win32 agent-gen
Post by: Avastfan on June 09, 2006, 11:32:52 AM

Thanks very much and I do appreciate your prompt replies FreewheelinFrank and Spiritsongs  :) .

I will try at first HJT as I got it already, but will download also the two programs mentionned. Once my intervention completed, i will run Avast! check and will be glad to report you with the outcome.

Once again, thanks for your replies and ..Long Live Avast.. !!!

Title: Re: Unable to get rid of Win32 agent-gen
Post by: DavidR on June 09, 2006, 03:20:05 PM

Quote from: Avastfan on June 09, 2006, 06:29:11 AM

Quote from: DavidR on June 09, 2006, 01:18:13 AM

Quote from: Avastfan

but is unable to delete it as it encountered an error.

What is the error ?
 

The file being used by another application.

Windows in its infinite wisdom protects files in use (even malware), so it is likely that avast! can't delete or move files in use. So schedule boot-time scan in avast's menu. This should ensure that the file isn't in use and avast should be able to deal with it.

HJT doesn't clean anything just gives raw data but Ewido is a good trojan hunter so I would suggest you do an avast boot-time scan, run ewido from safe mode, reboot on completion and then run HJT as there is likely to be less clutter to be reported.

Title: Re: Unable to get rid of Win32 agent-gen
Post by: Avastfan on June 09, 2006, 05:33:26 PM

Many Thanks DavidR, I appreciate it  :)

Title: Re: Unable to get rid of Win32 agent-gen
Post by: DavidR on June 09, 2006, 06:25:29 PM

No problem, glad we could help.

Welcome to the forums.