Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jimb11 on February 15, 2018, 05:34:14 PM

Title: new stable version 18.1.2326
Post by: jimb11 on February 15, 2018, 05:34:14 PM
When I do a scan it doesn't show up in scan history. Sometimes when I open scan history avast crashes.
Title: Re: new stable version 18.1.2326
Post by: schmidthouse on February 15, 2018, 06:38:09 PM
I've checked your issue with my AIS latest version and all works fine here. :)
You may look at performing a repair. Possibly will help.
Title: Re: new stable version 18.1.2326
Post by: jimb11 on February 15, 2018, 07:47:21 PM
I uninstalled and did a clean install using avast clear and AIS still crashes when I open my scan history. In event log it shows (Internal error has occurred in module aswar scan function failed!, function 000000A7) if that helps. I'm using Windows 10 64-bit.
Title: Re: new stable version 18.1.2326
Post by: jimb11 on February 16, 2018, 04:58:35 PM
Anyone else having this issue?
Title: Re: new stable version 18.1.2326
Post by: bob3160 on February 16, 2018, 07:46:00 PM
I've reported this to Avast. Remember, we've started the weekend. :)
Title: Re: new stable version 18.1.2326
Post by: jimb11 on February 16, 2018, 08:12:39 PM
Thanks Bob for your help!
Title: Re: new stable version 18.1.2326
Post by: victor290 on February 19, 2018, 02:41:04 PM
Today I noticed I had the same issue. I have a smart scan that i scheduled to run every week and a full scan every two weeks.
After today's smart scan I went to check scan history and no scans were shown and the all of a sudden it crashed.
Opened up avast premium again, went again to scan history and it crashed again.
Title: Re: new stable version 18.1.2326
Post by: jimb11 on February 19, 2018, 05:00:13 PM
Thank you Victor for confirming this. I thought I was the only one having this problem.
Title: Re: new stable version 18.1.2326
Post by: Rompin Raider on February 19, 2018, 05:01:29 PM
They must be working on it...LOL  I normally don't review scan history that much so had not observed the issue. The first attempt (few minutes ago) to review scan history caused the Avast image on the screen to disappear plus the icon (lower right task bar) as well. On the second attempt, the scan history appeared normally. Repeated again with the same results...didn't work the first time then performed normally on second attempt. FYI...