Avast WEBforum

Consumer Products => Avast SecureLine VPN => Topic started by: REDACTED on February 28, 2018, 11:10:39 AM

Title: How to contact to avast????????
Post by: REDACTED on February 28, 2018, 11:10:39 AM

I need to contact to avast because of the problem in my subscription, but in the email that I got from google play it doesn´t show the order ID which you will need to send message to avast. Also in the Secureline application there is a form you can fill to contact the support but it doesn´t work either, it just says error, try again later which I have done but I get the same error message everytime. There is no email address or phone number to contact so basicly I can´t to anything, not even cancel my subscription!!

Title: Re: How to contact to avast????????
Post by: hermansky on February 28, 2018, 02:18:41 PM

Hello Sauli,
I'm sorry to hear that you're experiencing issues with Secureline. Could you please send me to PM your account so we can take a look at it?

Title: Re: How to contact to avast????????
Post by: REDACTED on April 01, 2018, 12:27:29 AM

Hello i have the same problem but i have bout the multiple devices from android phone and i can't register to any think..the vpn works only on my phone..can any body help me???

Title: Re: How to contact to avast????????
Post by: Asyn on April 01, 2018, 09:06:09 AM

Quote from: Marios9 on April 01, 2018, 12:27:29 AM

Hello i have the same problem but i have bout the multiple devices from android phone and i can't register to any think..the vpn works only on my phone..can any body help me???

-> https://support.avast.com/article/85/

Title: Re: How to contact to avast????????
Post by: REDACTED on May 01, 2018, 11:04:23 PM

Hi,

I also need to contact someone at Avast. I bought a multi PC license for VPN in Feb '18 and have never been able to use it. The error message is "doesn't accept license". I've uninstalled and reinstalled the component and re-entered the license to no avail... I'd need to have a refund if this issue is not solved.

Thanks for any help!

Title: Re: How to contact to avast????????
Post by: Asyn on May 02, 2018, 06:27:32 AM

Contact support: https://support.avast.com/contact

Title: AVAST PHONE NUMBER
Post by: martucci.marcella on December 16, 2019, 08:26:49 PM

Can anyone tell me how I get a freaking live person on the phone to cancel my Avast subscription?!!!!  I cannot seem to find a working number for this company and I need to cancel a subscription!!!  Why the hell can't you actually get a live person on the phone these days!!!!!!!!!!!!!!!!!!!!!!

Title: Re: How to contact to avast????????
Post by: Asyn on December 17, 2019, 05:01:27 AM

-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)