Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: HawkerEng on February 28, 2018, 08:54:15 PM

Title: Firewall blocks my printer
Post by: HawkerEng on February 28, 2018, 08:54:15 PM

Just upgraded from AVAST free to AVAST paid version.
I can no longer print to my HP Laserjet 5000  printer but did before the upgrade.

If I disable the firewall it works. How can I add an exception to make this work?
The printer prints over Ethernet via TCP/IP port to 192.168.1.99

Thanx

Title: Re: Firewall blocks my printer
Post by: Alikhan on February 28, 2018, 09:53:44 PM

1. Is your Firewall mode set to Private?
2. Is "Intenet Connection Sharing Mode" enabled via Firewall > Settings > Policies?

Title: Re: Firewall blocks my printer
Post by: HawkerEng on February 28, 2018, 10:42:28 PM

1. Is your Firewall mode set to Private?

Yes

2. Is "Intenet Connection Sharing Mode" enabled via Firewall > Settings > Policies?

No, should it be?
My network is a few computers all sharing internet via the same router. I also have a small Windows home server and hope to add a QNAP NAS soon.

Title: Re: Firewall blocks my printer
Post by: Alikhan on February 28, 2018, 10:51:36 PM

You will need to have it enabled if your printer is connected to your local network. By default, it is disabled.

Title: Re: Firewall blocks my printer
Post by: HawkerEng on March 02, 2018, 09:51:01 PM

@Alikhan  Thank you that did fix my problem.