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Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on March 06, 2018, 05:41:31 PM

Title: I purchased avast ultimate from your company and did not receive emails contain
Post by: REDACTED on March 06, 2018, 05:41:31 PM
I am a Chinese user. After I bought your company's avast ultimate on March 4 at 22:59 local time, I tried many times to activate it. But pop-up error (574). After finding the mailbox did not receive the relevant activation license mail, so far have not received (not in the trash). I was through your company China official website (https://www.avast.com/zh-cn/windows) to buy the activation code, the use of E-mail is: 13808559864@163.com, if there is the relevant staff to see this Please contact me via this forum or my email, thank you.
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我是一名中国使用者,于当地时间3月4日22:59分,购买贵公司的avast ultimate后,多次尝试激活使用。但是弹出错误(574)。之后查找邮箱并没有收到相关的激活许可证邮件,至今都还没有收到(垃圾箱里也没有)。我当时是通过贵公司中国官网(https://www.avast.com/zh-cn/windows)购买的激活码,使用的邮箱是:13808559864@163.com,如果有相关的工作人员看到这封信息的话,请通过这个论坛或我的邮箱联系我,谢谢。
Title: Re: I purchased avast ultimate from your company and did not receive emails contain
Post by: Asyn on March 07, 2018, 04:53:36 AM
-> https://support.avast.com/article/24/ (Orders and Renewals)