Avast WEBforum

Consumer Products => Avast Mobile Apps => Avast Anti-Theft for Android => Topic started by: philip148 on March 13, 2018, 09:53:56 AM

Title: Remote control can't communicate
Post by: philip148 on March 13, 2018, 09:53:56 AM

Hi,  I recently got a new phone, installed Avast pro and set anti-theft.  When I go onto Avast.com, I can see the phone, it reports anti-theft and anti-virus is active, but when I try to send any commands it reports it is "unable to communicate" the existing phone still responds to all command but the new phone won't.  Any ideas?
Thanks in advance.