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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Dperilli on March 13, 2018, 06:59:02 PM

Title: Avast VPS update for versions 5 to 8 saying 03/04/2018
Post by: Dperilli on March 13, 2018, 06:59:02 PM

Subject says it all. I am trying to update the database on my laptop but when I download and install "Avast VPS update for versions 5 to 8" from the https://www.avast.com/en-us/download-update page, it says that the update is from 03/04/2018. It was my understanding that these database updates where done daily and I have never had an issue in the past until now.

I first saw the issue Yesterday and was going to see if it got fixed with today update but I have not seen a change in the last 24 hours.

Title: Re: Avast VPS update for versions 5 to 8 saying 03/04/2018
Post by: DavidR on March 13, 2018, 07:13:39 PM

They are done daily and often more frequently (see image, shows 5 VPS updates today on my system), but the download update page you reference is for off-line VPS Update and contains the complete database.

If that system is on-line then you should be able to do a manual VPS update from the avastUI

Title: Re: Avast VPS update for versions 5 to 8 saying 03/04/2018
Post by: Dperilli on March 13, 2018, 07:22:17 PM

Hi DavidR,

My systems are offline that is why I am manually downloading the updates off of the https://www.avast.com/en-us/download-update page.

As mentioned I've tried downloading Yesterday and Today and both times I've received updates saying 180304 (March 4th, 2018)

Title: Re: Avast VPS update for versions 5 to 8 saying 03/04/2018
Post by: DavidR on March 13, 2018, 08:19:09 PM

I don't know how frequently that the full database download is updated, but March 4th is somewhat old.

I will try to attract some attention to it.

Title: Re: Avast VPS update for versions 5 to 8 saying 03/04/2018
Post by: Dperilli on March 13, 2018, 08:28:43 PM

I've been using that page to download the database updates for the last 9 months. From my experience the database was updated daily without error.

Title: Re: Avast VPS update for versions 5 to 8 saying 03/04/2018
Post by: Asyn on March 14, 2018, 05:59:11 AM

Hi, this link should work: https://files.avast.com/iavs5x/vpsupd.exe

Title: Re: Avast VPS update for versions 5 to 8 saying 03/04/2018
Post by: DavidR on March 14, 2018, 10:07:57 AM

Quote from: Asyn on March 14, 2018, 05:59:11 AM

Hi, this link should work: https://files.avast.com/iavs5x/vpsupd.exe

It isn't so much that the previous link didn't work, but the file wasn't fully up to date.

Quote from:  Dperilli

As mentioned I've tried downloading Yesterday and Today and both times I've received updates saying 180304 (March 4th, 2018)

Title: Re: Avast VPS update for versions 5 to 8 saying 03/04/2018
Post by: Asyn on March 14, 2018, 10:14:51 AM

Quote from: DavidR on March 14, 2018, 10:07:57 AM

Quote from: Asyn on March 14, 2018, 05:59:11 AM

Hi, this link should work: https://files.avast.com/iavs5x/vpsupd.exe

It isn't so much that the previous link didn't work, but the file wasn't fully up to date.

Sorry for my bad wording Dave. Let's try again. ;)
The link should provide an up to date version of Avast VPS for offline systems.

Title: Re: Avast VPS update for versions 5 to 8 saying 03/04/2018
Post by: jaromir on March 14, 2018, 11:39:10 AM

Thank you for reporting this. Some forgotten http redirect caused that iavs5x/vspupd.exe pointed to old origin server. We apologize for inconveniences caused.

It should work now, please continue using official download page https://www.avast.com/en-us/download-update, currently direct link is to our CDN is https://install.avcdn.net/iavs5x/vpsupd.exe, but it may change in future without a notice.

Title: Re: Avast VPS update for versions 5 to 8 saying 03/04/2018
Post by: DavidR on March 14, 2018, 11:41:20 AM

Thanks for the prompt response.

Title: Re: Avast VPS update for versions 5 to 8 saying 03/04/2018
Post by: Dperilli on March 14, 2018, 01:20:26 PM

Thank you all for your help and quick responses.

Title: Re: Avast VPS update for versions 5 to 8 saying 03/04/2018
Post by: DavidR on March 14, 2018, 03:09:10 PM

You're welcome.