Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on March 19, 2018, 02:06:08 PM

Title: AVAST account cancellation and refund
Post by: REDACTED on March 19, 2018, 02:06:08 PM

I received an auto-renewal of my premier and cleanup products.
I do NOT want to renew.
I do NOT have my order # for either product.
I have sent two requests to the AVAST support site, and have received no reply from them.

I want a refund as they say I can get within the 30 days of the renewal as promised.

Title: Re: AVAST account cancellation and refund
Post by: Asyn on March 21, 2018, 09:42:00 AM

Post your ticket-ID.

Title: Re: AVAST account cancellation and refund
Post by: REDACTED on May 01, 2018, 03:27:51 PM

My Bank account was also debited from avast and i do not authorise such deduction, why cant avast send a mail to confirm if i want to be subsribed... plz i need a refund. ASAP

Title: Re: AVAST account cancellation and refund
Post by: Asyn on May 02, 2018, 06:50:25 AM

-> https://support.avast.com/article/24/ (Orders and Renewals)