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Avast Products => Avast Mac Security => Topic started by: peter_kroman on March 21, 2018, 02:46:17 PM

Title: The Pro version
Post by: peter_kroman on March 21, 2018, 02:46:17 PM
Hi,

I have just upgraded to PRO version and got an activation code by e-mail.
When trying to enter the activation code it says that the code is invalid.

What am I doing wrong?
Title: Re: The Pro version
Post by: peter_kroman on March 22, 2018, 11:22:35 AM
Is anybody there??
Title: Re: The Pro version
Post by: Asyn on March 22, 2018, 11:56:26 AM
Did you buy from Avast directly or from a reseller..?
Title: Re: The Pro version
Post by: peter_kroman on March 22, 2018, 12:13:51 PM
Directly
Title: Re: The Pro version
Post by: Asyn on March 22, 2018, 12:15:56 PM
Contact support: https://support.avast.com/contact
Title: Re: The Pro version
Post by: lukas.hasik on March 22, 2018, 01:25:59 PM
Peter, it looks that your code is working correctly in our environment. Would you mind to try it a few more times? It requires working connection to our servers. You may also check whether there isn't an extra space at the end of the code (happened to me when copy&pasting).

PS: I deleted your screenshot otherwise the activation code could be misused...