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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Pete J on March 31, 2018, 05:01:50 PM

Title: Threat Secured - Connection Aborted - UBS.demdex,net
Post by: Pete J on March 31, 2018, 05:01:50 PM

For the last 4 or 5 days Avast Free Antivirus throws up a notification (See  Attachment) whenever I open a UBS website.
The notification always comes whichever website I open  - ubs.com, ubs.com/uk, ubs.com/ch, ubs.com/de  etc.
Whichever browser I use - Edge, Internet Explorer, Chrome or Avast Safe Zone - the notification always appears.

Avast Free Antivirus is up-to-date, Windows 10 is up-to-date.
Malawarebytes and Super Anti Spyware are up-to-date.
I have run Avast Full Virus Scan and Avast  Boot Time Scan.  Nothing found Zero.
I have run Malawarebytes and Super Anti Spyware scans. Nothing found Zero.
I have run a Windows Defender (up-to-date) scan. Nothing found. Zero.
The PC appears to be perfectly clean.

When I first open a UBS website the notification (see Attachment) always appears.
But afterwards I can  access/open all pages/menus etc within the UBS website without the notification appearing again.

Is there any danger opening  pages/menus etc within the UBS website?
The „Threat is Secured“ and *connection on ubs.demdex.net is aborted“.

The notification does NOT appear with any other websites that I use regularly.
Is demdex.net some type of cookie or information collector that is trying to collect information?
I would be grateful for any help and advice.

Peter Jackson

Title: Re: Threat Secured - Connection Aborted - UBS.demdex,net
Post by: Rudolf15 on March 31, 2018, 05:41:49 PM

I have the same problem. It seems to be related to the Adobe Audience Mgr linking to the ubs.demdex.net domain.
Adobe claims that there is no threat from their page (see https://marketing.adobe.com/resources/help/en_US/aam/demdex-calls.html).
Hope that avast will verify and stop warning if there is really no threat.

Title: Re: Threat Secured - Connection Aborted - UBS.demdex,net
Post by: bob3160 on March 31, 2018, 08:35:03 PM

Submitting False Positive
https://www.avast.com/false-positive-file-form.php

Title: Re: Threat Secured - Connection Aborted - UBS.demdex,net
Post by: Pete J on April 03, 2018, 10:56:47 AM

Problem solved. No longer get threat message. Must have been false positive. Thanks bob3160.

Peter

Title: Re: Threat Secured - Connection Aborted - UBS.demdex,net
Post by: bob3160 on April 03, 2018, 03:39:45 PM

Quote from: peter.tsj.jackson on April 03, 2018, 10:56:47 AM

Problem solved. No longer get threat message. Must have been false positive. Thanks bob3160.

Peter

You're welcome. :)