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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on April 01, 2018, 01:34:46 PM

Title: Email spam
Post by: REDACTED on April 01, 2018, 01:34:46 PM

Hi All - I have just got Avast Premier mainly for spam but it has made no difference - I have it set on the highest setting - I can't think of anything else to do - anyone have any suggestions - this is just one example of address one came from -ashling@thingzgifts.com.au if that's any help..................thanks mal - ps there's no way I can read any of the verification codes.............
 

Title: Re: Email spam
Post by: Asyn on April 01, 2018, 01:50:43 PM

Which mail client..?

PS: Captcha is only needed for your first 3 posts. (Spam protection)

Title: Re: Email spam
Post by: REDACTED on April 01, 2018, 01:56:46 PM

iinet

Title: Re: Email spam
Post by: Asyn on April 01, 2018, 01:59:00 PM

Quote from: bonem on April 01, 2018, 01:56:46 PM

iinet

That's an ISP... ;)

Title: Re: Email spam
Post by: REDACTED on April 01, 2018, 02:07:11 PM

in that case i have no idea what a mail client is..............

Title: Re: Email spam
Post by: Asyn on April 01, 2018, 02:12:20 PM

Quote from: bonem on April 01, 2018, 02:07:11 PM

in that case i have no idea what a mail client is..............

E.g. Thunderbird, Outlook, etc...

Title: Re: Email spam
Post by: REDACTED on April 01, 2018, 02:13:32 PM

Firefox or Google Chrome

Title: Re: Email spam
Post by: Asyn on April 01, 2018, 02:14:23 PM

Quote from: bonem on April 01, 2018, 02:13:32 PM

Firefox or Google Chrome

These are browsers. ;)

Title: Re: Email spam
Post by: REDACTED on April 01, 2018, 02:16:53 PM

well i still have no idea

Title: Re: Email spam
Post by: Asyn on April 01, 2018, 02:18:10 PM

To start with, do you use a mail client or web mail..?

Title: Re: Email spam
Post by: REDACTED on April 01, 2018, 02:21:43 PM

i don't know sorry but my mail is stored on iinet mail server so my guess is web mail

Title: Re: Email spam
Post by: Asyn on April 01, 2018, 02:24:51 PM

Quote from: bonem on April 01, 2018, 02:21:43 PM

i don't know sorry but my mail is stored on iinet mail server so my guess is web mail

Well, I/we can't help you if you don't know the basics.
Anyway, Avast Anti Spam is only available for MS Outlook.

Title: Re: Email spam
Post by: REDACTED on April 01, 2018, 02:27:36 PM

thanks anyway - i'll contact Avast - maybe i'll be up for a refund then

Title: Re: Email spam
Post by: Asyn on April 01, 2018, 02:28:23 PM

You're welcome.

Title: Re: Email spam
Post by: REDACTED on April 01, 2018, 10:38:26 PM

I downloaded Thunderbird and begun training it to recognize junk - time will tell if it's smart enough to catch on.............

Title: Re: Email spam
Post by: REDACTED on April 01, 2018, 11:20:09 PM

now have outlook, thunderbird and iinet open so will seen who gets the spam now

Title: Re: Email spam
Post by: Pondus on April 01, 2018, 11:28:19 PM

I guess you already know this?

How to use iinet spam filter   https://iihelp.iinet.net.au/Receiving_Spam_Emails

Title: Re: Email spam
Post by: REDACTED on April 02, 2018, 01:18:16 AM

have read it many times - i think it can learn but only if spam is from the same address each time?????

Title: Re: Email spam
Post by: Pondus on April 02, 2018, 02:02:46 AM

Quote from: bonem on April 02, 2018, 01:18:16 AM

have read it many times - i think it can learn but only if spam is from the same address each time?????

Nope, it is more advanced then that

iinet use spam filter from Ironport systems  >>  http://www.ironportstore.com/Anti-Spam.asp

Title: Re: Email spam
Post by: REDACTED on April 02, 2018, 02:29:05 AM

-i haven't had any spam for years but but about 2 weeks ago I get about 7 per day - they all have one thing in common and that is the unsubscribe page is always the same - and yes iinet say their anti-spam is about as good as it gets but does nothing on the latest spam i get - this happened about 10 years ago and I ended up creating a new email address but now so many people/places have it it doesn't seem like thee best option

Title: Re: Email spam
Post by: REDACTED on April 02, 2018, 02:53:21 AM

ps - iinet said to change my email password - i couldn't see what that would do and it did nothing...........

Title: Re: Email spam
Post by: REDACTED on April 02, 2018, 03:43:21 AM

well they all still get em so Avast in outlook can't do it either..............

Title: Re: Email spam
Post by: Asyn on April 02, 2018, 09:24:58 AM

Quote from: bonem on April 02, 2018, 03:43:21 AM

well they all still get em so Avast in outlook can't do it either..............

Is Avast Anti-Spam installed..!?
-> https://support.avast.com/article/96/ (Add/Remove components)

Title: Re: Email spam
Post by: REDACTED on April 02, 2018, 10:45:39 AM

in green says ON and has the green tick and set for NO MURCY

Title: Re: Email spam
Post by: Asyn on April 02, 2018, 10:50:46 AM

If so, stay with Thunderbird and keep training the anti spam feature - it's very effective.

Title: Re: Email spam
Post by: REDACTED on April 02, 2018, 11:02:24 AM

thanks heaps - will do................

Title: Re: Email spam
Post by: Asyn on April 02, 2018, 11:03:45 AM

You're welcome.

Title: Re: Email spam
Post by: REDACTED on April 03, 2018, 06:24:25 AM

Thunderbird is so much better than I'm used to - love it - has many features I wish I had before - and it knows the spam alright - fantastic................