Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: LLVV on April 02, 2018, 01:04:31 AM

Title: No License showing in Myavast, in google play it does!
Post by: LLVV on April 02, 2018, 01:04:31 AM
I have purchase a license from google play, my current renewal date is december 2018. (showing in google play)
but when i log in my avast it said "get a new license"!!!
i have also a new phone and i logged in within the app and it said upgrade(14 days trail) even when iam logged in with the same google account.
Title: Re: No License showing in Myavast, in google play it does!
Post by: mighty_makkara on April 08, 2018, 09:57:24 AM
i have the same problem!!!!!
Title: Re: No License showing in Myavast, in google play it does!
Post by: RA10 on April 10, 2018, 10:23:36 AM
Hallo avastsupport, i cannot find anywhere in my profile what day i bought your product. I want to know as to not be late to extend my antivirus this year. I lIke to have the control over this. And yes i realise i can look at my bank statements! But it is a long way around. I hope you can change this problem. Please keep giving good service as this is the most important thing. Of course after your grow spurt come back to your service! Very important!
Title: Re: No License showing in Myavast, in google play it does!
Post by: Asyn on April 10, 2018, 10:29:59 AM
-> https://support.avast.com/article/24/ (Orders and Renewals)
Title: Re: No License showing in Myavast, in google play it does!
Post by: nir on April 10, 2018, 01:41:33 PM
Same problem for me, paid license for 3 mobiles, they are working fine with the paid options BUT i cant see any license on the my.avast.com web site