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Consumer Products => Avast Passwords => Avast Passwords for Windows => Topic started by: REDACTED on April 02, 2018, 07:55:47 PM

Title: Passwords not working on Chrome/SafeZone
Post by: REDACTED on April 02, 2018, 07:55:47 PM

Hi,

Using Win 10 - Avast Passwords always worked fine in both Chrome and SafeZone. Now the Password key icon by the address bar has a red exclamation mark beside it and passwords doesn't function in the browser.

When I open Avast/Passwords I can still see all my passwords.

Chrome does not install when I go into settings/passwords, I get an error message.

Any help or advice would be received with thanks!

Neil

Title: Re: Passwords not working on Chrome/SafeZone
Post by: Martin Kvetko on April 03, 2018, 10:33:01 AM

Could you please share the error message you are seeing?

Title: Re: Passwords not working on Chrome/SafeZone
Post by: Chrisis on April 20, 2018, 07:25:03 PM

got the same issue yesterday... or the day before that, still is not resolved

(https://i.imgur.com/aawER3p.png)

tried uninstalling the extension, close the browser, then use the re-install button in the avast program. Still fails to handshake/connect

EDIT: Fixed

For me at least, I uninstalled the extension, restarted my computer, added the extension back on via the avast app.
and it works now.