Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on April 05, 2018, 06:07:42 PM

Title: Paid for avast but dont have it?
Post by: REDACTED on April 05, 2018, 06:07:42 PM

I'm new to avast i guess, and like... i paid for avast? last month. and i thought i was good and done, but not really? because i got a popup from them and it said "wow! people can see your ip address and area! get covered" or something or other and im just..
did i do a bad because i didnt have an account when i paid? or did i get screwed out of 70 dollars because im dumb and dont know anything
but also
because i paid avast accountless how am i suppose to get the stuff i paid for ?

Title: Re: Paid for avast but dont have it?
Post by: schmidthouse on April 05, 2018, 06:15:53 PM

Often times while using paid versions (as I run as well) there will be popups of other "pay for" offers over and above the core version you paid for.
Popups can be disabled in 'Settings' then popups and then uncheck "show popup offer for other Avast Products"

Title: Re: Paid for avast but dont have it?
Post by: DavidR on April 05, 2018, 06:20:46 PM

It is an ad/promotion for another avast product.

Check the AvastUI > Settings > General > Popups - uncheck the 'how popup offers for other avast products.'