Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on April 12, 2018, 12:28:09 AM
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Every time my computer resumes from sleep mode, Avast has one or more popups asking me to choose the type of network I've connected to. This is a desktop computer that is always connected to the same network. I don't need 15 of the same popup asking me to change my network type when the network HASN'T changed. I pay for a premium version of Avast because I only want useful popups (not ads), but this is just as bad. Surly it isn't that hard to accurately detect if a network changed? What's even easier is to detect if the program is already asking a queation, and not ask the same question over and over.
What's worse is that occasionally the firewall thinks I've connected to a public network without displaying any notification. It takes a few minutes to realize why half of applications won't work anymore (because the network profile changes, and blocks most connections).
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Are you running the latest version of Avast ???
https://forum.avast.com/index.php?topic=217950.msg1456119#msg1456119
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I've noticed this as well. Its only recently it has started to pop up after I boot my pc up. Occasionally, when I am just browsing, I get the pop up message showing that my network type options have reset back to public after I actually went into settings and set it for private.
Why won't it keep my settings?
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Hello,
Thank you for reporting this issue.
This is definitely not the intended behavior. Firewall should ask only once for each network and then save the setting and keep it.
We will investigate what is going wrong.
Thanks,
Filip
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Same here since 2-3 Months. Everytime the system boot up avast premier show me a message with new network with set to public. i have to set it back to private.
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Same here since 2-3 Months. Everytime the system boot up avast premier show me a message with new network with set to public. i have to set it back to private.
Go to Settings in Firewall and set it to Private. Reboot.
Default setting for Avast Firewall is Public, not private. Use Private for work or home network.
See attached below:
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This occurs and your fix does not work on all tested.
Upgraded from Windows 10 V 1809 to V 1903.
Each time the computer restarts Avast displays a message after a few minutes.
You are connected to a new network and it defaults to public.
Changing to Private does not hold when the computer is restarted.
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The latest version of Avast I. S. is installed..
19.5.2378 (Build 19.5.4444.500)
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What happens if you disable the Avast Firewall ?
Remember once you turn off Avast's firewall and reboot, the Windows firewall will kick in and protect you.
One way to temp. solve the annoyance till Avast fixes the problem.
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If the Avast firewall is off Windows Firewall keeps the network type as private.
This issue is duplicated on 20+ computers with the same O.S. version and Avast I.S. version.
Only started with V 1903
V 1903 18362.145 just released also has the same issue.
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If the Avast firewall is off Windows Firewall keeps the network type as private.
This issue is duplicated on 20+ computers with the same O.S. version and Avast I.S. version.
Only started with V 1903
V 1903 18362.145 just released also has the same issue.
I can confirm this behavior after upgrading to Windows 1903
On every boot the toaster pops up.
Setting the wireless profile to 'Private' and rebooting does NOT resolve the issue.
The Screenshot shows the toaster I see on every boot.
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I've reported this on the Developers forum. Hope it gets fixed soon since it's not a new problem.
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Hello kalman2,
Could you please help us with investigation by providing some data?
Please enable debug logging (Menu > Settings > General > Troubleshooting > Enable debug logging)
Reproduce the issue (firewall popup appears after computer reboot/wake from the sleep).
Create a support package (https://support.avast.com/en-eu/article/Submit-support-file) and post the ID here.
Thank you very much,
HK
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I am NOT seeing this Behavior on the latest Beta; only on the latest stable version.
Both machines were upgraded to Win 1903 on the same day. (May 30)
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Your support tool was not able to upload the information to Avast error 12002 was displayed
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Your support tool was not able to upload the information to Avast error 12002 was displayed
Reported to Avast. Unfortunately this is the weekend.
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Been seeing this after the latest update. Keep on poping up every restart of my system.
https://drive.google.com/file/d/1ontzhN91_GYqWfwymu4oMVDByn7GKeI8/view?usp=sharing
Is this going to solve soon by the dev team?
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Been seeing this after the latest update. Keep on poping up every restart of my system.
https://drive.google.com/file/d/1ontzhN91_GYqWfwymu4oMVDByn7GKeI8/view?usp=sharing
Is this going to solve soon by the dev team?
Avast is aware of the issue and are working to identify the cause and then correct.
No way to know devs timetable for a fix. :)
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Until this is fixed, you can always disable the Avast firewall and allow the Windows firewall to protect you.
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If the disable the issue is not resolved.
You have to uninstall the avast firewall feature for the prompt and change to stop.
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For anyone interested, I am still not seeing this behavior in the latest beta build. (Refer post #13)
No toaster/prompt to select network profile.
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Noted, i will give the beta 19.6 a go hopefully that annoying pop-up goes away
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Noted, i will give the beta 19.6 a go hopefully that annoying pop-up goes away
To run the beta simply download the latest beta and install over the stable version, However, to return to a Stable version from the beta, you must uninstall the beta via Control Panel/Programs and reboot, then use the Avastclear.exe cleanup tool (choose 'Safe Mode' when asked) then reboot again, and then install the stable version again.
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To run the beta simply download the latest beta and install over the stable version, However, to return to a Stable version from the beta, you must uninstall the beta via Control Panel/Programs and reboot, then use the Avastclear.exe cleanup tool (choose 'Safe Mode' when asked) then reboot again, and then install the stable version again.
Will the beta not update to the next stable version when released? ... does it stay on beta now forever ?
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Will the beta not update to the next stable version when released? ... does it stay on beta now forever ?
Hi, schmidthouse already explained it, for details see: https://forum.avast.com/index.php?topic=179943.0
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Yes, explained better then I did. ;)
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To run the beta simply download the latest beta and install over the stable version, However, to return to a Stable version from the beta, you must uninstall the beta via Control Panel/Programs and reboot, then use the Avastclear.exe cleanup tool (choose 'Safe Mode' when asked) then reboot again, and then install the stable version again.
Will the beta not update to the next stable version when released?]Will the beta not update to the next stable version when released?... does it stay on beta now forever ?
No, it does not.
Read the info/directions provided in the link Asyn provided if you choose to run a beta. :)
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Same issue here but doesn't need to reboot boot it just intermittently switches to public
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Will the beta not update to the next stable version when released? ... does it stay on beta now forever ?
Hi, schmidthouse already explained it, for details see: https://forum.avast.com/index.php?topic=179943.0
Yes, via an edit after i posted, but nonetheless, Thanks for the info :P
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You're welcome. But more important, does it work for you now..?
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for me most days it starts in public and stays there but a few occasions its public when the box pops up but then auto changes to private. strange if this has not been patched yet.
ive just got in the routine of clicking it to private on every startup and then it stays there.
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for me most days it starts in public and stays there but a few occasions its public when the box pops up but then auto changes to private. strange if this has not been patched yet.
ive just got in the routine of clicking it to private on every startup and then it stays there.
Are you using Windows 10 v1903 ???
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nope. 7 pro Bob
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nope. 7 pro Bob
I've reported this to Avast. Hope that helps.
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nope. 7 pro Bob
I've reported this to Avast. Hope that helps.
thanks mate. not too fussed as it doesnt cause any other issues for me and i guessed someone else would of logged it on most platforms with the amount of people its affecting.
mucho appreciated.
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You're welcome. But more important, does it work for you now..?
Works perfect on beta yes ... no more pop-up and it stays on private.
So when will the stable version see this fix?
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You're welcome. But more important, does it work for you now..?
Works perfect on beta yes ... no more pop-up and it stays on private.
So when will the stable version see this fix?
I've posed that question on the Developers forum last night. Haven't received a reply up till now.
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i have the same problem on all 3 computers after updating to 1903
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just to update: win 7 pro avast premier
definition 190620-2
version 19.5.2378 build 19.5.4444.505
yesterday popup auto switched to private within 1 second but today again stayed on public but opening firewall it shows both on private (pic attached)
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You're welcome. But more important, does it work for you now..?
Works perfect on beta yes ... no more pop-up and it stays on private.
So when will the stable version see this fix?
It's hard to say when the devs plan on releasing a new Stable version. We just have to have patience.
However at this point due to your question, I'll point out that 'to return to the Stable Version' you have to do a "Clean Install" to remove the beta properly before you reinstall a Stable Version.
Users can install beta over top on a stable version but not the other way around; you can't install a stable version over top of a beta.
Follow these instructions (Credit Bob3160)
Clean Install of Avast:
https://goo.gl/4Ptzkf (https://goo.gl/4Ptzkf)
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A (https://youtu.be/p-h3myRD51A)
Edit: Added information on beta participation
https://forum.avast.com/index.php?topic=179943.0 (https://forum.avast.com/index.php?topic=179943.0)
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Hey there, I know this post is old and dated and all, but I've too been experiencing this same issue every time I boot up my computer, being prompted for "private/public" connections preferences. I use a VPN as well so I understand if it asks me often. I am connected via hardwired connection (Ethernet) not wireless, too. I have owned the Premium version of Avast for some time now.
I wish I had noticed this post sooner. Is is closed?
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Hey there, I know this post is old and dated and all, but I've too been experiencing this same issue every time I boot up my computer, being prompted for "private/public" connections preferences. I use a VPN as well so I understand if it asks me often. I am connected via hardwired connection (Ethernet) not wireless, too. I have owned the Premium version of Avast for some time now.
I wish I had noticed this post sooner. Is is closed?
Hi,
Please have a look at this article: https://support.avast.com/en-ca/article/Use-Antivirus-Avast-Geek
Scroll to the section about Firewall > "Enable automatic profile switching"; "Show notifications about automatic profile switching"
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Hey there, I know this post is old and dated and all, but I've too been experiencing this same issue every time I boot up my computer, being prompted for "private/public" connections preferences. I use a VPN as well so I understand if it asks me often. I am connected via hardwired connection (Ethernet) not wireless, too. I have owned the Premium version of Avast for some time now.
I wish I had noticed this post sooner. Is is closed?
Please have a look at this article: https://support.avast.com/en-ca/article/Use-Antivirus-Avast-Geek
Scroll to the section about Firewall > "Enable automatic profile switching"; "Show notifications about automatic profile switching"
Hi r@vast, afaik this won't help if a VPN is involved. Cheers
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January 2021 and problem persists. Latest Avast. Starts up by recognizing my Home Network as Public and asking to scan it. Totally and completely annoying behaviour from my premium product. Fix needed please. Thanks.
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January 2021 and problem persists. Latest Avast. Starts up by recognizing my Home Network as Public and asking to scan it. Totally and completely annoying behaviour from my premium product. Fix needed please. Thanks.
Hi,
Can you confirm if you notice this with every reboot?
Have you tried re-installing using the uninstall utility? https://support.avast.com/en-ww/article/Uninstall-Antivirus-Utility/
If the issue persists, please provide us with a support file ID.
To generate the support file, please see this link.
https://support.avast.com/en-ww/article/Submit-support-file
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Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A