Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on April 25, 2018, 11:04:42 PM

Title: Avast installer frozen.
Post by: REDACTED on April 25, 2018, 11:04:42 PM

Running windows 10 Pro.

I had an issue with updating avast.

used the uninstall utility in safe mode to uninstall avast.

when trying both the online and offline installer, they freeze upon launch.

Title: Re: Avast installer frozen.
Post by: mchain on April 26, 2018, 12:57:00 AM

What was the issue with updating Avast?

Old, original manufacturer's antiviruses still installed or remnants left over?  https://support.avast.com/en-ww/article/11/#artTitle (https://support.avast.com/en-ww/article/11/#artTitle)

Title: Re: Avast installer frozen.
Post by: bob3160 on April 26, 2018, 02:39:02 PM

What version of Windows 10 Pro are you running ???