Avast WEBforum

Avast Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: glnz on May 01, 2018, 05:39:09 PM

Title: Avast cuts FIOS download speed in half
Post by: glnz on May 01, 2018, 05:39:09 PM
 
Just got Verizon 1Gbps Fios on April 12.

After initial wonderful results on www.speedtest.net (regularly 2ms ping, 900± down and 920± up), I noticed that download speed was sometimes much lower - between 400 and 550 Mbps, which is half of what is expected.  Upload speed stayed high.

Now I know it's Avast.  When download speed was lower the other day, Verizon's own speed test said that the router's speed was good in the 900s but my "device" had an issue.  (The "device" is my Win 7 Pro 64-bit PC, on which I'm typing now.)

That was a surprise, and then I remembered that Avast had been the culprit a few times in the past when things went funny.

Sure enough!  When I temporarily disable Avast's shields, the download speed goes right back up to 800-900 Mbps.  When I re-enable the shields, the download speed is cut in half.  I also see in Task Manager that AvastSvc.exe *32 goes like crazy and uses up close to 100% of the CPU during the download.

Now, this is not the end of the world, since even 400 Mpbs download is 50 times faster than my old DSL, but it is ANNOYING.

Hey, Avast, what's the problem?  Can't keep up with the world?  Please fix.

Thanks.
 
Title: Re: Avast cuts FIOS download speed in half
Post by: Pondus on May 01, 2018, 05:58:58 PM
Does avast really affect your speed, or is it just messing with the speed test ?

To find out, download a biiiiiig file and take the time, then turn off shields and repeat

is there a minor or big time difference ?

Title: Re: Avast cuts FIOS download speed in half
Post by: DavidR on May 01, 2018, 06:53:47 PM
I'm sure there used to be a setting in the Web Shield that could stop stream (smart) scanning of partial downloads, not to start scanning until the file has fully downloaded.

I believe that was suggested when your download speed was in excess of 300Mbps.  Unfortunately I can't find any such setting now in the web shield.
Title: Re: Avast cuts FIOS download speed in half
Post by: glnz on May 01, 2018, 07:44:57 PM
 
David R - can you shoot a message to Avast and ask them about this?

Thanks.
 
Title: Re: Avast cuts FIOS download speed in half
Post by: DavidR on May 01, 2018, 09:21:38 PM
I'm not on the developers channel and I'm not so sure the report to moderator will have a great impact, but I will report it.  I don't know why they removed that option, perhaps they thought they had overcome earlier issues with fast broadband.
Title: Re: Avast cuts FIOS download speed in half
Post by: Asyn on May 02, 2018, 06:59:22 AM
Hi, see: https://support.avast.com/article/Troubleshoot-Antivirus-Web-Shield
Title: Re: Avast cuts FIOS download speed in half
Post by: DavidR on May 02, 2018, 10:18:25 AM
Hi, see: https://support.avast.com/article/Troubleshoot-Antivirus-Web-Shield

Unfortunately that troubleshooting page is out of date and doesn't reflect the current version for all OSes.  The 'Use intelligent stream scanning' option in the Web Shield Main Settings, doesn't appear to be available on all OS versions, certainly not on my XP installation.  But it is on my win10 laptop.

Since 'glnz' is also running XP, that option isn't available to him either.
Title: Re: Avast cuts FIOS download speed in half
Post by: Asyn on May 02, 2018, 10:22:12 AM
Since 'glnz' is also running XP, that option isn't available to him either.
Hi Dave, according to his initial post, he's on Win 7 Pro 64-bit.
Title: Re: Avast cuts FIOS download speed in half
Post by: DavidR on May 02, 2018, 10:33:32 AM
Since 'glnz' is also running XP, that option isn't available to him either.
Hi Dave, according to his initial post, he's on Win 7 Pro 64-bit.

Ah I briefly looked at his signature and saw XP and stopped looking.  However, my first reply did suggest unchecking the Stream Scanning in the Web Shield Settings. 

The troubleshooting page is out of date and needs updating as it doesn't reflect the current version for all OSes.  I don't know why this isn't available in XP (it certainly used to be).  I can only assume (dangerous) that Avast on XP no longer uses intelligent stream scanning.  Why this is the case I don't know when it was before and must have worked.
Title: Re: Avast cuts FIOS download speed in half
Post by: glnz on May 02, 2018, 01:35:32 PM
 
Asyn and DavidR - Thanks for your attention.

The slowdown is intermittent.  Right now, download on my 7 machine stays just above 800 Mbps whether or not I enable Use Intelligent Screen Scanning.  The slowdowns usually start mid-day.  I'll try again later.

But what is the risk in turning off Use Intelligent Screen Scanning?
 
Title: Re: Avast cuts FIOS download speed in half
Post by: DavidR on May 02, 2018, 03:12:36 PM
I would say it is negligible, the intelligent stream scanning is scanning packets as they are downloaded into a temp file, rather than wait for the whole file to be downloaded.

I think this use of the intelligent stream scanning is of more benefit for those who don't have particularly fast broadband, so they don't have to have wait for it to complete to be scanned.

The actual file is likely to be scanned by more than just one shield depending on its file type, the file shield, behaviour shield, hardened mode possibly.  But for general browsing I believe the completed web page and its content and external 3rd party links should be scanned by the web shield.

Title: Re: Avast cuts FIOS download speed in half
Post by: glnz on May 02, 2018, 03:21:46 PM
 
DavidR - Thanks.

Of course, the big download in speedtest.net does not result in a web page.  Speedtest.net counts the bits as they rush in and shows the speed.  I suppose the big test download is just dumped.  (Hope so!)

Shall try later today and let you know.
 
Title: Re: Avast cuts FIOS download speed in half
Post by: DavidR on May 02, 2018, 04:16:13 PM
I have never specifically checked to see what happens to the downloaded file used for testing purposes. 

But the way I have my systems set up all downloads are saved to a specific folder and Drive, D:\Downloads I never allow it to go to the windows default location (I keep it off the C:\ drive.
Title: Re: Avast cuts FIOS download speed in half
Post by: glnz on May 02, 2018, 05:10:50 PM
 
Asyn and David R -

Sorry, but just now UNchecking Use Intelligent Screen Scanning did not help
Before (with Use Intelligent Screen Scanning still enabled) my download was 418.20 Mbps, and
after UNchecking it was 445.81 Mbps, virtually the same and much slower than earlier this morning.

THEN, HOWEVER, after REchecking Use Intelligent Screen Scanning but then DISABLING all shields for 10 minutes, the download speed shot up to 842.13 Mbps.

Again, it's not the end of the world to download at over 400 Mbps, but why is Avast slowing it all down?
 
Title: Re: Avast cuts FIOS download speed in half
Post by: Pondus on May 02, 2018, 05:18:43 PM
Did you try my suggestion?

Title: Re: Avast cuts FIOS download speed in half
Post by: glnz on May 02, 2018, 07:34:26 PM
 
Pondus - You know, I don't know where to go on my browser to actually download a big enough file through the browser.  Even at 400 Mbps, it would have to be a very large file for me to try to clock it.

And unless it's from a safe source, I would normally want Avast on the job to make sure it's not dangerous.  But for the test I have to turn it off, at least temporarily.

What do you suggest?
 
Title: Re: Avast cuts FIOS download speed in half
Post by: Pondus on May 02, 2018, 08:18:33 PM
You could try SP3 for XP, think it is over 300mb

And you are not going to run it, just download and delete    ;)


Or maybe Linux Ubuntu  1.8GB 

If you click this download should start
http://releases.ubuntu.com/18.04/ubuntu-18.04-desktop-amd64.iso?_ga=2.205229394.312113618.1525285720-547507667.1525285720


Title: Re: Avast cuts FIOS download speed in half
Post by: Gopher John on May 02, 2018, 10:14:49 PM
http://ftp.ussg.iu.edu/linux/xubuntu/16.04/release/xubuntu-16.04-desktop-amd64.iso (http://ftp.ussg.iu.edu/linux/xubuntu/16.04/release/xubuntu-16.04-desktop-amd64.iso)

It's 1184 MB.  Should be big enough.
Title: Re: Avast cuts FIOS download speed in half
Post by: dustinr26 on May 07, 2018, 04:48:22 AM
 
Just got Verizon 1Gbps Fios on April 12.

After initial wonderful results on www.speedtest.net (regularly 2ms ping, 900± down and 920± up), I noticed that download speed was sometimes much lower - between 400 and 550 Mbps, which is half of what is expected.  Upload speed stayed high.

Now I know it's Avast.  When download speed was lower the other day, Verizon's own speed test said that the router's speed was good in the 900s but my "device" had an issue.  (The "device" is my Win 7 Pro 64-bit PC, on which I'm typing now.)

That was a surprise, and then I remembered that Avast had been the culprit a few times in the past when things went funny.

Sure enough!  When I temporarily disable Avast's shields, the download speed goes right back up to 800-900 Mbps.  When I re-enable the shields, the download speed is cut in half.  I also see in Task Manager that AvastSvc.exe *32 goes like crazy and uses up close to 100% of the CPU during the download.

Now, this is not the end of the world, since even 400 Mpbs download is 50 times faster than my old DSL, but it is ANNOYING.

Hey, Avast, what's the problem?  Can't keep up with the world?  Please fix.

Thanks.
 


Recently went from Comcast 150down 20up to ATT Gigabyte Fiber and noticed same thing. With Avast WebShield on average speed test is in 4-500mbps down and upload always maxed at like 930-948mbps. If I disable Web Shield then I get speed I am paying for and every speed test I run gets over 920-930mbps and upload 930mbps. I have had Avast since like 2009. Is this something that will be getting fixed as Gigabyte internet is starting to get more available. I know that even with speed test being half what I am paying for is still 3-4 times better than what I had previously but I just feel like now I am being handicapped by my Antivirus..
Title: Re: Avast cuts FIOS download speed in half
Post by: bob3160 on May 07, 2018, 04:53:00 PM
 
Just got Verizon 1Gbps Fios on April 12.

After initial wonderful results on www.speedtest.net (http://www.speedtest.net) (regularly 2ms ping, 900± down and 920± up), I noticed that download speed was sometimes much lower - between 400 and 550 Mbps, which is half of what is expected.  Upload speed stayed high.

Now I know it's Avast.  When download speed was lower the other day, Verizon's own speed test said that the router's speed was good in the 900s but my "device" had an issue.  (The "device" is my Win 7 Pro 64-bit PC, on which I'm typing now.)

That was a surprise, and then I remembered that Avast had been the culprit a few times in the past when things went funny.

Sure enough!  When I temporarily disable Avast's shields, the download speed goes right back up to 800-900 Mbps.  When I re-enable the shields, the download speed is cut in half.  I also see in Task Manager that AvastSvc.exe *32 goes like crazy and uses up close to 100% of the CPU during the download.

Now, this is not the end of the world, since even 400 Mpbs download is 50 times faster than my old DSL, but it is ANNOYING.

Hey, Avast, what's the problem?  Can't keep up with the world?  Please fix.

Thanks.
 


Recently went from Comcast 150down 20up to ATT Gigabyte Fiber and noticed same thing. With Avast WebShield on average speed test is in 4-500mbps down and upload always maxed at like 930-948mbps. If I disable Web Shield then I get speed I am paying for and every speed test I run gets over 920-930mbps and upload 930mbps. I have had Avast since like 2009. Is this something that will be getting fixed as Gigabyte internet is starting to get more available. I know that even with speed test being half what I am paying for is still 3-4 times better than what I had previously but I just feel like now I am being handicapped by my Antivirus..
Handicapped is the wrong word. If you expect the file to be scanned to keep you safe, you also need to realize that there will be a certain amount of overhead.
You may be correct in being concerned about the amount of overhead but, there will always be a difference in speed between scanning the file and not scanning it.
Title: Re: Avast cuts FIOS download speed in half
Post by: glnz on August 14, 2018, 06:36:56 PM
 
This issue remains unfixed.
Hey, Avast - what are you doing to get your review speed up? 
Title: Re: Avast cuts FIOS download speed in half
Post by: glnz on January 13, 2019, 04:04:36 PM
 
This issue continues on my Win 7 Pro 64-bit machine with Avast as the AV --  - with the very latest Avast 19-1-2360 --

There is NO slowdown on my system -- EXACTLY the same hardware* -- when Windows Defender is the only AV - not Avast. 

Avast - when will you fix?
 
*  It's actually one machine that dual-boots Win 7 (with Avast) and Win 10 (with Windows Defender), so yes it's the same hardware. 
Title: Re: Avast cuts FIOS download speed in half
Post by: lackschuh on July 15, 2019, 02:42:28 PM
Hi

I have same issue too:

https://forum.avadas.de/threads/8781-Avast!-IS-bremst-Download

Without Web-Shield: 115 MB/s download speed
With activated Web-Shield: max 60 MB/s (480 Mbit).

System:
Win 10 x64
2x Samsung Pro 850 SSD
ASUS Rampage V
32 GB RAM
Intel Core i7
1080 GTX

Is my hardware too slow and too old for Avast! IS?
So I gonna buy a new high end system...  >:(