Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on May 03, 2018, 08:04:47 AM
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Avast Program 18.3.23339 (build 18.3.3860.316)
I keep getting a pop-up box on the desktop to indicate Avast is disabled
Going to Control Panel/ Security and Maintenance I can see its OFF
Click "Turn on" for Avast - nothing response
On windows bottom tool bar, Avast displays all 5 shields Disabled - cannot enable
In Control Panel/ Uninstall Programs, I have repaired Avast - no good
In Control Panel/Admin Tools/Component Services, all entries concerning Avast are running
if I go to Avast Main Interface it displays "You are Protected
I can even run a Smart Scan
So, am I protected or not ?
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- Which Avast..? (Free/Pro/IS/Premier)
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
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Free ed
See top of post for Ver/build number
OS:- win 10 Pro
No other AV apart from Win 10 Defender disabled
No other security software installed
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1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
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Solved
Ignore the warning about Shields disabled
Choose "Disable until Computer is Restarted"
Restart PC and it now works
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Thanks for the feedback.