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Avast Products => Avast Mobile Apps => Topic started by: adrian241 on May 15, 2018, 03:38:32 PM

Title: Trust game
Post by: adrian241 on May 15, 2018, 03:38:32 PM
I have a game from steam and i don´t know why the avast erase one dll from the game and the game doesn´t work anymore, how i can make an exception for this game?
Title: Re: Trust game
Post by: Asyn on May 16, 2018, 05:33:38 AM
Test the file at VT (https://www.virustotal.com) and post the link to the result here.
Title: Re: Trust game
Post by: Tereza V. on May 16, 2018, 07:35:41 PM
Hi, Asyn is right.

Also, here is more to Virus Chest restore:
https://support.avast.com/en-ww/article/Use-Antivirus-Virus-Chest#idt_30

Exclusion: https://support.avast.com/en-ww/article/Antivirus-scan-exclusions#idt_010

and Behavior Shield exclusion (might be needed, if it is an IDP detection):
https://support.avast.com/en-ww/article/Antivirus-scan-exclusions#idt_040

False positives in general can be reported here (if you have the file)
https://www.avast.com/false-positive-file-form.php
Title: Re: Trust game
Post by: Álvaro94 on November 20, 2019, 10:38:39 AM
Hi. I am having problems with a game called PUBG, since Avast whenever I install it deletes a DLL. Do you know how I can fix it?
Title: Re: Trust game
Post by: Asyn on November 20, 2019, 11:06:37 AM
See Reply#1.