Avast WEBforum

Consumer Products => Avast Mac Security => Topic started by: REDACTED on May 18, 2018, 12:57:43 AM

Title: trouble establishing secure connection
Post by: REDACTED on May 18, 2018, 12:57:43 AM

I had this problem on my iMac with 13.7: Safari would frequently report that it couldn’t establish a secure connection. 13.8 seemed to fix it on that machine.

But on my MacBook running 13.8, I got that error message trying to get to the NYC voter registration site:

https://voterlookup.elections.ny.gov

When I turned off the web shield, it worked. Turned the shield back on, no connection. Tried that a few more times just to make sure.

Title: Re: trouble establishing secure connection
Post by: ondrej.kolacek on May 18, 2018, 09:55:43 AM

Hello,
Thanks for reporting this. Please check your mail account.
Kind regards,
Ondrej Kolacek

Title: Re: trouble establishing secure connection
Post by: REDACTED on May 18, 2018, 03:54:53 PM

Thanks. Will test it out when I'm on the laptop later today. Had no trouble accessing on iMac though (which I just updated to 10.3.4 - haven't done that on MacBook yet).

Title: Re: trouble establishing secure connection
Post by: REDACTED on May 19, 2018, 04:09:14 AM

Sent the support package.