Avast WEBforum

Consumer Products => Avast Online Security (browser extension) => Topic started by: REDACTED on May 26, 2018, 04:48:52 AM

Title: Automatic blocking of trackers & Settings bugged
Post by: REDACTED on May 26, 2018, 04:48:52 AM

Dear devs,

I am very unhappy with the "Automatic blocking of trackers" feature in the latest version of Avast Free Antivirus, for it no longer works properly. :-\

The setting does not save upon closing Firefox (v60.0.1), even when you have FF set to not delete any cookies - which makes sense, since this setting does not add any cookies to FF. ???

The advanced settings ("More settings") often get reset as well, and I have no clue what is causing it. :-[


So, what is up with that? Why does this keep happening, when in the past this feature used to work properly?

Please help!

Title: Re: Automatic blocking of trackers & Settings bugged
Post by: Asyn on May 26, 2018, 05:38:45 AM

Hi, are you running the latest version (18.3.24) of AOS for FF..!?

Title: Re: Automatic blocking of trackers & Settings bugged
Post by: REDACTED on May 28, 2018, 09:25:54 AM

Since I am running the latest version of Avast Free Antivirus, I do assume that it is automatically running the latest version of Avast Online Security as well, no?

For some reason, it now miraculously works, by the way. What I did was visit the official Avast website, so that its cookies were added to FF, then put those on the list of cookies to keep under any circumstances, and now it saves my settings.

This was never necessary to do before, for AOS always worked, so I suggest the Avast team to find a better solution for the problem. Thank you.

Title: Re: Automatic blocking of trackers & Settings bugged
Post by: Asyn on May 28, 2018, 09:32:39 AM

Hi, the latest version doesn't need/use any cookies.

Remove AOS from FF and download/install the new version.
https://addons.mozilla.org/en-US/firefox/addon/avast-online-security/

Title: Re: Automatic blocking of trackers & Settings bugged
Post by: REDACTED on September 13, 2018, 11:20:22 AM

Hi, the latest version doesn't need/use any cookies... so...
How are the settings saved then???

I have the latest version, and the settings to block everything are ALWAYS LOST!!!
Every time I close Firefox and re-open it, the settings are lost and I always have to reset them manual for each session!
That is not normal, so what should I (and others) do to fix this?

This is a real bug, and Avast should solve this good... once and forever!
It seems it resets always to defaults!
So make the defaults to block everything then for maximum safety and speed.

When the kids are using their (and my) PC they forget to do this  >:(
This should not have to be a manual intervention by the user for each session, but settings should be a one-time set-and-save!
Otherwise they have no use at all!

Title: Re: Automatic blocking of trackers & Settings bugged
Post by: Asyn on September 13, 2018, 11:39:38 AM

Quote from: b111.g222 on September 13, 2018, 11:20:22 AM

1. Hi, the latest version doesn't need/use any cookies... so... How are the settings saved then???
2. I have the latest version, and the settings to block everything are ALWAYS LOST!!!

1. That's something for the devs to answer, but other Add-ons don't need cookies either.
2. Well, it works for me and everything (including cookies) gets deleted on FF shutdown here.