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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: REDACTED on May 30, 2018, 11:09:49 PM

Title: Avast SecureLine VPN Multi-device shows in one pc but not the other one
Post by: REDACTED on May 30, 2018, 11:09:49 PM

i signed up the  Avast SecureLine VPN Multi-device  free trial. After that, it's turned on in one of my Windows pc, but on my the other pc, despite showing "Active" under  "My Licences", when I go to Privany / Secure VPN, it's off and require me to "Buy" or "Free Trial".

If I tried to enter a licence activation code or insert licence file, it rejects both.

So what can I do to turn it on on this second pc? Thank you.

Title: Re: Avast SecureLine VPN Multi-device shows in one pc but not the other one
Post by: Asyn on May 31, 2018, 06:56:01 AM

-> https://support.avast.com/article/Troubleshoot-activation

Title: Re: Avast SecureLine VPN Multi-device shows in one pc but not the other one
Post by: REDACTED on May 31, 2018, 10:19:15 AM

Thank you for the link but it did not work.

Title: Re: Avast SecureLine VPN Multi-device shows in one pc but not the other one
Post by: Asyn on May 31, 2018, 10:24:58 AM

Contact support: https://support.avast.com/contact