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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on May 30, 2018, 11:13:19 PM

Title: Avast installer disappears
Post by: REDACTED on May 30, 2018, 11:13:19 PM

Windows 10 (clean installation after format).

So I download Avast installer. Click it. Select partition. Install..... little avast's window in right corner shows up and then disappear.

Few seconds later windows creates another "avast installer" shortcut.

Anyone know what's the problem? I tried installing it before and after windows updates. Never had problem like this.

Thanks!

Title: Re: Avast installer disappears
Post by: Bryl2 on May 31, 2018, 01:01:02 AM

What Avast product ?

Have you tried using an offline/standalone installer?

Title: Re: Avast installer disappears
Post by: mchain on May 31, 2018, 07:59:24 AM

You getting your avast installer from where?:  https://forum.avast.com/index.php?topic=218904.0 (https://forum.avast.com/index.php?topic=218904.0)  And why create a partition?

Title: Re: Avast installer disappears
Post by: REDACTED on May 31, 2018, 08:53:11 PM

Avast free. Yup I tried using offline version- same problem. As for "partition" I don't create another one, just wanted to make it clear that I choose default partition. I download installer from official Avast site.

Title: Re: Avast installer disappears
Post by: mchain on May 31, 2018, 09:09:59 PM

Quote from: Mi17 on May 31, 2018, 08:53:11 PM

Avast free. Yup I tried using offline version- same problem. As for "partition" I don't create another one, just wanted to make it clear that I choose default partition. I download installer from official Avast site.

By partition, you mean default install path?  To partition something usually means to format and then create a partition for your hard drive.

What version of Windows 10?  There is a version of Windows 10 [Windows 10 S] that will not allow third party program installations.

Title: Re: Avast installer disappears
Post by: REDACTED on May 31, 2018, 09:48:03 PM

Yup I mean "default install path" sorry. Windows 10 Home

Title: Re: Avast installer disappears
Post by: mchain on June 01, 2018, 02:51:02 AM

If, when reloading your Windiws 10 Home, you used a recovery partition, it is possible a third-party antivirus or Malwarebytes Anti-Malware was still running, even if you uninstalled it.  https://forum.avast.com/index.php?topic=211973.0 (https://forum.avast.com/index.php?topic=211973.0)

If so, you'll need to disable one or the other, or both:  https://support.avast.com/en-ww/article/11/#artTitle (https://support.avast.com/en-ww/article/11/#artTitle)

Use this tool to remove Avast Antivirus:  https://www.avast.com/en-us/uninstall-utility (https://www.avast.com/en-us/uninstall-utility)