Avast WEBforum

Consumer Products => Avast Secure Browser => Avast Secure Browser for Windows => Topic started by: REDACTED on June 09, 2018, 07:06:10 PM

Title: Avast Secure Browser Installed Without Permission!
Post by: REDACTED on June 09, 2018, 07:06:10 PM
A few days ago Avast Secure Browser started loading at startup with my PC. I thought it was built in to Avast Free Antivirus. So today after the 3rd startup with it showing I decided to go in to the settings of the Antivirus to disable it. But it turns out it's a separate program that had been installed without my knowledge or permission! Not only that but it automatically set itself to run at startup AND SET ITSELF AS THE DEFAULT BROWSER!

These are actions of MALWARE! Why are you forcing your browser on people like this and doing in a way that behaves as suspiciously as malware software you protect us from?

I do not want or need your browser, I have Firefox with 2 addons that I have trusted to protect me in my browsing for years and I will continue to use that thank you very much. I would never have opted to have your browser installed had I been given the choice.

For this I will no longer be recommending Avast to people asking for my help as a PC technician. Doing something like this behind the user's back is as bad as malware because we are supposed to trust you!
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: REDACTED on June 10, 2018, 04:19:13 PM
Same happened to me! They installed this shit without even ASKING me! It just came up after I booted the computer. How DARE they install something without my consent!
I have just uninstalled this brower thing, and Avast will follow - it will be uninstalled before they decide to install something else without my permission. No more Avast for any of these computers here.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: Asyn on June 11, 2018, 10:39:39 AM
If you are unhappy with this version or you no longer wish to have a browser by Avast installed on your machine you can follow steps here https://support.avast.com/article/30/ to uninstall it from your computer.

-> https://download.avastbrowser.com/avast_secure_browser_uninstall.exe
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: REDACTED on June 28, 2018, 10:27:06 PM
If you are unhappy with this version or you no longer wish to have a browser by Avast installed on your machine you can follow steps here https://support.avast.com/article/30/ to uninstall it from your computer.

-> https://download.avastbrowser.com/avast_secure_browser_uninstall.exe

"...unhappy with this version"??? What I'm unhappy about, like all the others who posted here and in other threads, is that you installed something as important as a BROWSER, not only without my permission, but made it my DEFAULT browser with no way of changing that! No Install screens, no warning, no way to choose preferences or KEEP my original default browser! And nothing on the Settings page to change back to my original one! If I didn't even have your older browser installed, WHY would you even dump a new one on me?

WTF, people, is this your usual way of doing business? Does the word "hijack" mean anything to you? Obviously not. Now I've got to Uninstall your browser just to get my old default one back and hope and pray to high heaven that the uninstall doesn't take all the shortcuts and folders you've taken over (see "hijack" above), again WITHOUT any permission or choice whatsoever from me. If those disappear you're going to have one extremely p1ssed old broad telling all and sundry on every message board I post at just what to expect from Avast. "Free antivirus" doesn't give you the right to hijack an important part of my system!
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: Asyn on July 14, 2018, 09:59:27 AM
You can submit your feedback in "About Avast".
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: REDACTED on August 22, 2018, 05:32:24 AM
Same here. Was shocked that Avast would go ahead do this. It also sets BING as your default search provider!!! If that isn't a canary in the mine, I don't know what is.

Seems very strange to me that an anti-virus company would do something typical of a virus / malware / hijack attempt? Have really liked Avast all these years however this is a red line for me. No software should be able to install additional bloatware without your permission or consent. It destroys all trust and integrity that you may have grown. Avast, please pay attention to this, we will not be alone on the internet in finding this behaviour absolutely unacceptable and expecting better.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: REDACTED on September 19, 2018, 10:58:32 PM
This is the criminal offense.

Just happened to me a few minutes ago. I did try avast long back, uninstalled it. But they have left something behind which installed their browser today.

Not a nice thing to know there is something sleeping in my computer that can install anything anytime.

Can anyone find out what it could be?
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: REDACTED on September 20, 2018, 06:02:20 PM
Luckily I was updating my aunties computer - when avast HIJACKED their browser - this would have really confused them , changed their default search and all sorts of inconveniences.

Luckily as I say I was there to stop this happening by going into settings and changing default browser back to what it should be.

This is BROWSER HIJACKING, the very sort of action I installed AVAST to stop happening, come on people .. Am now reassing what I should install on technophobes computers... darn it, it had worked so well too!
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: REDACTED on September 20, 2018, 07:50:48 PM
its also hijacked the default pdf viewer :( grrr
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: ondrejz on September 25, 2018, 10:09:33 AM
This is the criminal offense.

Just happened to me a few minutes ago. I did try avast long back, uninstalled it. But they have left something behind which installed their browser today.

Not a nice thing to know there is something sleeping in my computer that can install anything anytime.

Can anyone find out what it could be?

Hi,

"I did try avast long back, uninstalled it. But they have left something behind which installed their browser today. "

Currently, this is not technically possible. The browser installation does not work like this. We update the old SafeZone browser (which is not secure anymore) with the new Secure Browser silently only for users who already had SafeZone. Unfortunately, the thing is that some users even did not know they had SafeZone before and noticed the browser thanks to the onboarding screen of the new version.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: REDACTED on September 27, 2018, 01:31:03 PM
It's possible and I know this.  >:(
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: REDACTED on September 30, 2018, 02:46:53 PM
Hi, I registered on this forum specifically to chime in with how much I agree with the original poster. I am frankly outraged to have the avast browser not only installed without my permission but also (much worse) set to open automatically when the computer starts up. To describe this as unbelievable is pretty much understating my thoughts on the matter. It did this on both my own laptop and my wifes, and I saw her confusion as she naturally assumed it was google chrome but could see that something weird had happened to it.
You guys really need to seriously rethink your priorities here - you don't ever - EVER invade peoples privacy and take over their machines like that.
You can be damn sure I will be uninstalling all avast software ASAP.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: REDACTED on October 01, 2018, 11:55:26 PM
what avast has done is WRONG.  so bloody wrong that I  need to find another product to recommend to my user base.  This is a browser hijack pure and simple.   SAFEZONE was not installed when I did custom installs of Avast but I got foisted up my drive anyways.  the uninstall app does nothing.  Double click, spinny circle then nothing.  Infection is still there.  Revo worked.  This vendor seems to think that I am a dust bin that they can vomit into as they please.  No.  This behaviour is not acceptable.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: Will465 on October 03, 2018, 12:52:47 AM
Thank you for those who have voiced their issue with us, we always try to provide the best products and services for our users. It sounds like some have not had a good experience, I would be grateful if some of you could help assist us with this.

To clarify, you will only receive the browser in the following scenarios:

Aside from installing the browser from our product page or other website these are the only circumstances you should receive the browser. If an install occurred outside of these channels then there is a serious issue that we will need to investigate.

If you think think this applies to you would you be able to provide us with some more detailed diagnostics. This will help us investigate this issue further.

Please use the following steps:
Open the browser and click on the menu icon (3 dots)
Click on "Help and About Avast Secure Browser" and then "About Avast Secure Browser"
Click on "Diagnostic Information" (this will open a pop-up window)
Click the "COPY TO CLIPBOARD" button to capture the information

Please let me know if you have any problems accessing this information.

Thank you.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: schmidthouse on October 04, 2018, 05:54:17 PM
Thank you for those who have voiced their issue with us, we always try to provide the best products and services for our users. It sounds like some have not had a good experience, I would be grateful if some of you could help assist us with this.

To clarify, you will only receive the browser in the following scenarios:

  • If you had SafeZone Browser installed on your machine you will have been automatically updated. Unlike the old SafeZone Browser you can uninstall Avast Secure Bowser independently of the Antivirus.
  • You accepted an offer to install the browser from the Avast Antivirus. This could have been on the first page of the installer of the Antivirus or from a post-update screen.
Aside from installing the browser from our product page or other website these are the only circumstances you should receive the browser. If an install occurred outside of these channels then there is a serious issue that we will need to investigate.

If you think think this applies to you would you be able to provide us with some more detailed diagnostics. This will help us investigate this issue further.

Please use the following steps:
Open the browser and click on the menu icon (3 dots)
Click on "Help and About Avast Secure Browser" and then "About Avast Secure Browser"
Click on "Diagnostic Information" (this will open a pop-up window)
Click the "COPY TO CLIPBOARD" button to capture the information

Please let me know if you have any problems accessing this information.

Thank you.

Thanks for the support. :)
I would hope all users experiencing issues will supply the 'diagnostic information' in order to track down the source of the issue.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: alanb on October 04, 2018, 06:37:37 PM
Quote
Click the "COPY TO CLIPBOARD" button to capture the information

Hmm.  And do what with it?

Post to forum?  Upload to Avast?  Something else?
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bob3160 on October 05, 2018, 01:44:25 AM
Quote
Click the "COPY TO CLIPBOARD" button to capture the information

Hmm.  And do what with it?

Post to forum?  Upload to Avast?  Something else?
After you've copied to clipboard, open Notepad, paste the info into notepad,
select save as and give it a name you'll remember. Save as .txt file and attach to the post.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: REDACTED on October 06, 2018, 09:50:37 PM
I registered on avast forum for one reason only, and that's to express my anger and outrage that Avast had the unmitigated gall to install their browser without notifying me and without my authorization.  Adding to that, when I went into my settings, there was no option to reset my preference back to the browser of my choice.  I had to go into programs and features to uninstall the entire browser as well as the antivirus.  I have had avast for many years and am sorely disappointed in the manner of which avast now conducts its business and will no longer have anything from this company on my computer and will make known to everyone I know, as well as op-eds on tech websites. 
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bob3160 on October 06, 2018, 10:56:56 PM
I registered on avast forum for one reason only, and that's to express my anger and outrage that Avast had the unmitigated gall to install their browser without notifying me and without my authorization.  Adding to that, when I went into my settings, there was no option to reset my preference back to the browser of my choice.  I had to go into programs and features to uninstall the entire browser as well as the antivirus.  I have had avast for many years and am sorely disappointed in the manner of which avast now conducts its business and will no longer have anything from this company on my computer and will make known to everyone I know, as well as op-eds on tech websites.
Did you read this: https://forum.avast.com/index.php?topic=219681.msg1478435#msg1478435
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: schmidthouse on October 06, 2018, 10:57:34 PM
I registered on avast forum for one reason only, and that's to express my anger and outrage that Avast had the unmitigated gall to install their browser without notifying me and without my authorization.  Adding to that, when I went into my settings, there was no option to reset my preference back to the browser of my choice.  I had to go into programs and features to uninstall the entire browser as well as the antivirus.  I have had avast for many years and am sorely disappointed in the manner of which avast now conducts its business and will no longer have anything from this company on my computer and will make known to everyone I know, as well as op-eds on tech websites.

It's my understanding that Avast is investigating and as Post #13 has stated, could use any log information in order to better understand/Resolve
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bob3160 on October 06, 2018, 11:26:04 PM
As explained in the reply I linked too (13) Avast's intention were not to install without permission and,
If you think that's what happened to you, the they need your help to get to the bottom of the problem.
Without help, all we'll see here are complaints but no no solution.

Title: Re: Avast Secure Browser Installed Without Permission!
Post by: carnut84gti on October 13, 2018, 01:52:52 AM
Thank you for those who have voiced their issue with us, we always try to provide the best products and services for our users. It sounds like some have not had a good experience, I would be grateful if some of you could help assist us with this.

To clarify, you will only receive the browser in the following scenarios:

  • If you had SafeZone Browser installed on your machine you will have been automatically updated. Unlike the old SafeZone Browser you can uninstall Avast Secure Bowser independently of the Antivirus.
  • You accepted an offer to install the browser from the Avast Antivirus. This could have been on the first page of the installer of the Antivirus or from a post-update screen.
Aside from installing the browser from our product page or other website these are the only circumstances you should receive the browser. If an install occurred outside of these channels then there is a serious issue that we will need to investigate.

If you think think this applies to you would you be able to provide us with some more detailed diagnostics. This will help us investigate this issue further.

Please use the following steps:
Open the browser and click on the menu icon (3 dots)
Click on "Help and About Avast Secure Browser" and then "About Avast Secure Browser"
Click on "Diagnostic Information" (this will open a pop-up window)
Click the "COPY TO CLIPBOARD" button to capture the information

Please let me know if you have any problems accessing this information.

Thank you.

I believe I allowed the install a while back because, hey it's Avast, i'll give it a go at some point.  The problem is, why in the world would you have it automatically turn on and launch at startup? I'm not even using the browser, but have had it revert to "on at startup" a number of times.  As others have pointed out, this acts more like Malware, and is not something I'd expect coming from a security company.  I'm also surprised at the initial responses in this thread from moderators (I'm assuming these are employee's of Avast?), basically ignoring the stated issues.  This one, in my opinion, more properly addresses the issues and shows concern and an interest to fix the problem.

Lol, on a side note, this should be the last post I have to deal with the horrible captcha verification this forum uses. But when I go to type the letters in the box, it opens up the past responses to auto-fill ina  pop-up above the box... covering up the captcha box I'm trying to read...
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bob3160 on October 13, 2018, 04:22:23 AM
Captchas are only there for 3 posts to deter Spammers.
You aren't going to see them again. :)

 
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: Tom1234 on January 05, 2019, 01:44:27 PM
Thank you for those who have voiced their issue with us, we always try to provide the best products and services for our users. It sounds like some have not had a good experience, I would be grateful if some of you could help assist us with this.

To clarify, you will only receive the browser in the following scenarios:

  • If you had SafeZone Browser installed on your machine you will have been automatically updated. Unlike the old SafeZone Browser you can uninstall Avast Secure Bowser independently of the Antivirus.
  • You accepted an offer to install the browser from the Avast Antivirus. This could have been on the first page of the installer of the Antivirus or from a post-update screen.
Aside from installing the browser from our product page or other website these are the only circumstances you should receive the browser. If an install occurred outside of these channels then there is a serious issue that we will need to investigate.

If you think think this applies to you would you be able to provide us with some more detailed diagnostics. This will help us investigate this issue further.

Please use the following steps:
Open the browser and click on the menu icon (3 dots)
Click on "Help and About Avast Secure Browser" and then "About Avast Secure Browser"
Click on "Diagnostic Information" (this will open a pop-up window)
Click the "COPY TO CLIPBOARD" button to capture the information

Please let me know if you have any problems accessing this information.

Thank you.

I am also facing this issue. Avast has installed the secure browser overnight without my permission. I've copied the diagnostic information and wanted to ask you where I should send it to via PM but apparently I haven't made enough posts to do that. So where should I sent this to? Please help. Many thanks.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: djrang on April 12, 2019, 12:34:47 AM
Very much agree with the user sentiments in this thread.

A) This software was installed without my knowledge or consent
B) It added itself to the startup menu on my computer
C) It prompted to be set as the default browser immediately

You have broken my trust, and once I took care of the malware, I pulled your antivirus program.

The mod responses in this thread are the most freaky part of this whole thing. You don't get to claim hijacking my browser was a 'bug' that was part of an automatically updated software that I clearly installed (being a forgetful, idiotic user) but don't remember. Not with any credibility!

I'm not here in this thread to prove my issue was genuine. I'm here as a courtesy to let you know that this behavior has lost you a ton of customers' trust.


Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bob3160 on April 12, 2019, 03:03:33 PM
Very much agree with the user sentiments in this thread.

A) This software was installed without my knowledge or consent
B) It added itself to the startup menu on my computer
C) It prompted to be set as the default browser immediately

You have broken my trust, and once I took care of the malware, I pulled your antivirus program.

The mod responses in this thread are the most freaky part of this whole thing. You don't get to claim hijacking my browser was a 'bug' that was part of an automatically updated software that I clearly installed (being a forgetful, idiotic user) but don't remember. Not with any credibility!

I'm not here in this thread to prove my issue was genuine. I'm here as a courtesy to let you know that this behavior has lost you a ton of customers' trust.
It replaced the Safe Zone Browser which at one tme was install on your system. Asking to become your default browser isn't the same as taking over as your default browser. You needed to give it that permission.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: rattenhoofd on April 12, 2019, 10:00:46 PM

  • You accepted an offer to install the browser from the Avast Antivirus. This could have been on the first page of the installer of the Antivirus or from a post-update screen.

This is a 100% lie. I always pay super close attention to this stuff and NEVER authorized a browser to be installed.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bob3160 on April 12, 2019, 10:09:41 PM

    • You accepted an offer to install the browser from the Avast Antivirus. This could have been on the first page of the installer of the Antivirus or from a post-update screen.
    This is a 100% lie. I always pay super close attention to this stuff and NEVER authorized a browser to be installed.
    [/l][/l]
If you quote. use the full quote not just what you want to disagree with.
[/list]
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: x10wol on April 17, 2019, 10:26:53 PM
I Am absolutely Disgusted by this. I am a System Administrator and pay very close attention to anything I install or add. I document everything. I did not have SafeZone installed and I never accepted any download or install for Avast Browser. I noticed it downloading as it was chowing my bandwidth and data.I tried to stop the download but got blocked by Avast no less. Here is South Africa data is expensive and 300MB on a metered connection is allot. Who is going to pay for that?
And BAM next startup it was installed and prompted me to make it my default browser????? I did not add logs as I immediately uninstalled it, and then I uninstalled AVAST.

NO TRUST, 0% ETHICS.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: dobud on April 20, 2019, 02:16:23 AM
Same issue, Avast also installed this browser without my permission


DO NOT INSTALL SOFTWARE ON MY PC WITHOUT MY PERMISSION!!!!!!!!!!!!!!!


I am not interested in your bloatware rubbish browser!

Avast, you are a disgrace!
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: Jeffrey64 on April 22, 2019, 05:40:27 AM
I can confirm this unwanted behavior is still an issue. I uninstalled the old Safe Zone browser a long long time ago and have never allowed it to be installed since. Applying the 19.4.2374 update today, I found this new Secure Browser installed - without notification, without option to decline. I have uninstalled it, but in reading this thread - 10 months and still an issue - I see that Avast has neither addressed it nor been in the least concerned about it. One more reason I am migrating my clients to Bitdefender as their Avast subscriptions end.

At least there's a feedback option at the end of the uninstall. That was fun.




Title: Re: Avast Secure Browser Installed Without Permission!
Post by: adamhj on April 25, 2019, 04:23:03 PM
Same here. Today when I get home, start my computer, and then found that there is a new icon pinned in taskbar: the Avast Browser. My avast is set to auto update, and I have never seen any update or other prompt for months, then the Avast Browser was installed all by itself.

I have uninstalled the browser and found that my PDF, HTML file association is broken, and I don't know is there any more problem. Whether is it intended or not, you do have successfully angered me.

My current Avast antivirus version is 19.4.2374. I *hope* this is only a bug in the new version's installer. Now I have changed the update option of avast to manual update, and considering a replacement, thank you for your works
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: nerotonight on May 03, 2019, 05:08:50 AM
STOP INSTALLING THIS SHIT ON MY COMPUTER.

I already uninstalled it once; that was your first and last chance to not make this mistake again.  I will be seeking my antivirus protection elsewhere and uninstalling Avast immediately.  Way to piss off your loyal fanbase.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: nerotonight on May 03, 2019, 05:47:26 AM
I uninstalled it and it installed itself back right in front of my eyes about 20 minutes later.  What is going on?
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: maia225 on May 03, 2019, 04:22:12 PM
I want to voice my disappointment too about Avast Secure Browser's aggressive behavior and Avast in general.

It is unacceptable that any program takes over your computer, not if it is free, let alone when you pay for it.
I am using Avast for many years but lately it became a pain in the back. The only thing I wanted to use is Bank Mode but it never works.
Instead it sets itself as default browser and makes changes to other programs too without permission.

I was using an old version of Ccleaner, set not to update. Some time after Avast acquired Ccleaner I was faced with a totally new interface of the program and all its settings changed by Avast without notice.

I am sure some other programs and their settings are changed too but I don't have the time to police Avast's "Software updater" that updates any old software at Avast's discretion, if you don't pay attention (or if you are not a computer savvy).

I think it is time for a new aspiring antivirus with a smaller ego and more user friendly.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: wjfyfe on May 17, 2019, 09:37:18 AM
5/17/2019, You can add us to the list where Avast Secure Browser installed itself today, not only that, it changed my default browser to AVAST. AVAST has been an excellent anti-virus but even so I now question if I should be trusting AVAST considering how they have chosen to use such underhanded tactics. :(

Added note: I rebooted my computer and found that Avast had also added Secure Browser to my startup, I am even now more unhappy!
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: Jon195 on May 27, 2019, 06:25:25 AM
Yes!  I think it's a virus.  It's bringing my machine to a halt and running more than 30 duplicate processes that are hard to kill.  Let's get avast on this at once.  The antivirus has been great at stopping other viruses, but no this one so far.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: Jon195 on May 28, 2019, 05:02:20 AM
I have been killing avast safe browser processes for the past three days an uninstalling it, and it keeps coming back. I am half thinking to just to a full drive format.  There was a new update today, and although the browser re-installed, I don't have a ton of processes hogging CPU and drive.  I hope it stays this way.  If this is a virus, I hope that avast can tackle it. If it's part of avast, it should be completely axed as it is a major, unwelcome pain.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bob3160 on May 28, 2019, 02:10:45 PM
I have been killing avast safe browser processes for the past three days an uninstalling it, and it keeps coming back. I am half thinking to just to a full drive format.  There was a new update today, and although the browser re-installed, I don't have a ton of processes hogging CPU and drive.  I hope it stays this way.  If this is a virus, I hope that avast can tackle it. If it's part of avast, it should be completely axed as it is a major, unwelcome pain.
It isn't a virus. It's a browser designed to make your banking and shopping safer.
If you really don't want it, remove it by following these directions.

Uninstall Secure Browser via Programs and Features - Reboot
Download the Secure Browser Removal tool from here, https://download.avastbrowser.com/avast_secure_browser_uninstall.exe
Run the removal tool, reboot.
That's it.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: Jon195 on June 14, 2019, 04:45:19 AM
Today, avast secure browser installed itself on another of my computers and completely brought it to it's knees.  I was battling it for hours as it was bringing up more copies of itself.  I had to boot in safe mode to get rid of it.  This is a real shame.  I have been happy with avast antivirus for years, but this browser is really killing multiple of my machines without permission, and it's hard to recover the machine to get rid of it.  It's time to get rid of avast entirely unless they can fix this new browser, which to me is worse than any VIRUS I've dealt with.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: pasotours on July 27, 2019, 06:55:33 PM
This just happened to us and we have never installed anything from Avast.  My wife just started up her computer and it prompted to install Avast browser.  She closed the window, didn't tell it to install and it went ahead and installed and made it her default browser.  It also auto opened the browser from start of the computer.  I analyzed the install and it was added as a startup in the registry to auto install on July 19.

We have removed it and reported Avast as a trojan spam company to all the services.  It is completely irresponsible to slam your browser in as default when you never ok permission.  I would urge all do never use any products from this company and report them as virus and spam providers to all services.

That is the only way they will change their behavior.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bob3160 on July 27, 2019, 07:04:42 PM
@ Jon 195 and pasotours,
See if this is of any help,
https://forum.avast.com/index.php?topic=195048.msg1513326#msg1513326
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: Arana3 on August 21, 2019, 09:52:32 PM


To clarify, you will only receive the browser in the following scenarios:

  • If you had SafeZone Browser installed on your machine you will have been automatically updated. Unlike the old SafeZone Browser you can uninstall Avast Secure Bowser independently of the Antivirus.
  • You accepted an offer to install the browser from the Avast Antivirus. This could have been on the first page of the installer of the Antivirus or from a post-update screen.

Mine was a fresh OS Installation, I Always choose custom installation to avoid such tricks
I tried again today and now I noticed what he is saying, the option is not in the Custom installation options, its a subtle trick, it is here:
(https://i.imgur.com/u0uEeLI.png)
The difference from last install is this time I did it on a PC with HUGE SCREEN and not on a laptop, that stupid black GUI is GIGANTIC and does not allow you to see the bottom part where you can untick that option, I don't think that is a coincidence, also It doesn not allow you to properly close the options screen or anything at all if you dont have like a 4000x2000 screen resolution.


These are the options I always use ,
and I didnt see the browser mentioned there, of course it is NOT THERE
(https://i.imgur.com/Kv26cxN.png)

Avast keeps pushing to install shit they will never sell even if there is no use for it without buying it, and now a browser, 2 extensions and webshiwld  wasn't enough to spy you already or your HELP AVAST by sending blah blah, , my guess is that antivirus market is shrinking and they are desperate, with defender in win10 almost being everything you need, and big corporations using things like trendmicro which is really good and without tricks, the low end companies are struggling to get a dollar.

Title: Re: Avast Secure Browser Installed Without Permission!
Post by: DavidR on August 21, 2019, 10:55:13 PM
You might as well not bother with an on-access AV if your going to disable web scanning, the greatest majority originates on the web.  Most of the on-access AVs come with a web scanning module.

Your system your choice.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bob3160 on August 22, 2019, 12:26:48 AM
You might as well not bother with an on-access AV if your going to disable web scanning, the greatest majority originates on the web.  Most of the on-access AVs come with a web scanning module.

Your system your choice.
That's almost like selecting not to be protected.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: schmidthouse on August 22, 2019, 01:09:44 AM
You might as well not bother with an on-access AV if your going to disable web scanning, the greatest majority originates on the web.  Most of the on-access AVs come with a web scanning module.

Your system your choice.
That's almost like selecting not to be protected.

In this age of increasing Malware etc, I can't understand the 'lack of understanding' the need for good virus protection that covers the obvious vectors of attack as David stated: the web shield  ???
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: Arana3 on August 22, 2019, 08:31:55 PM
It happnes i have other means to protect from web shit, my choice not theirs, every product wants their own addon to track you, thats it, most of the attacks believe it or not can be prevented with a properly configured blocker like ublock origin. not specifically for malware but still can block most of it, no need for tons of security addons all of them slowing your browsing to a crawl and all of them collecting your browsing habits.

mail shield is covered at the server side so no need for anyone else to read my mails thank you, network shield is covered by other means as well as at the proxy side, again no need for more shit slowing the system, safeprice? security browser in addition to the avast browser? common, i can not believe you guys dont know what all this adddons are about, more tracking than securing.
 
remember this? https://www.howtogeek.com/199829/avast-antivirus-was-spying-on-you-with-adware-until-this-week/
well they are still doing it, its just renamed extensions and addons and now their own browser.
another one
https://www.howtogeek.com/239950/dont-use-your-antivirus-browser-extensions-they-can-actually-make-you-less-safe/
you honestly think they stopped doing this in a free product? , you have to learn what to keep and what to discard when you use a free product if you are given the choice, if not well then use something else.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bob3160 on August 22, 2019, 10:04:13 PM
It happnes i have other means to protect from web shit, my choice not theirs, every product wants their own addon to track you, thats it, most of the attacks believe it or not can be prevented with a properly configured blocker like ublock origin. not specifically for malware but still can block most of it, no need for tons of security addons all of them slowing your browsing to a crawl and all of them collecting your browsing habits.

mail shield is covered at the server side so no need for anyone else to read my mails thank you, network shield is covered by other means as well as at the proxy side, again no need for more shit slowing the system, safeprice? security browser in addition to the avast browser? common, i can not believe you guys dont know what all this adddons are about, more tracking than securing.
 
remember this? https://www.howtogeek.com/199829/avast-antivirus-was-spying-on-you-with-adware-until-this-week/ (https://www.howtogeek.com/199829/avast-antivirus-was-spying-on-you-with-adware-until-this-week/)
well they are still doing it, its just renamed extensions and addons and now their own browser.
another one
https://www.howtogeek.com/239950/dont-use-your-antivirus-browser-extensions-they-can-actually-make-you-less-safe/ (https://www.howtogeek.com/239950/dont-use-your-antivirus-browser-extensions-they-can-actually-make-you-less-safe/)
you honestly think they stopped doing this in a free product? , you have to learn what to keep and what to discard when you use a free product if you are given the choice, if not well then use something else.
Don't believe everything you read. As you said it's your computer. Once infected, take at the following for help.
https://forum.avast.com/index.php?topic=194892.0 (https://forum.avast.com/index.php?topic=194892.0)
Good luck.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: Arana3 on August 22, 2019, 10:43:28 PM
So I should believe the guys that ionstall software without permission, I see lol
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: schmidthouse on August 22, 2019, 10:51:24 PM
So I should believe the guys that ionstall software without permission, I see lol

This is a support forum. Folks here didn't install anything, they're just providing information to help keep you safe.
Take it or leave it, whatever :)
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bobby-11-07-09 on September 09, 2019, 01:50:11 PM
Ok,

I think I followed the instructions.  Other than sending this to "you" I didn't see the next action step.
I like and use the Secure Browser.  I just don't want the damn thing to pop-up when I start my computer.

Then again, I'm old and cranky and it's way, way too early to try and deal with this.

executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\Owner\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v1903 (x64)
av_version=19.7.2388
host_prefix=
browser_version=76.0.1632.100 (Official Build (32-bit))
cgid=113
cid=1140
uid=fab42265e14240039aff0748689df7b6

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
daanglpcpkjjlkhcbladppjphglbigam : Avast Online Security : 19.1.170
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.628
kdhipfbocahipinepiahppeionfbahlg : Avast Video Downloader : 1.4.259
khoabckdcnciingnnklkfgdhnniefnod : Avast HTTPS Encryption : 19.6.4.114
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.17.4.503
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank mode : 1.1.0.50
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.1.176
mfehgcgbbipciphmccgaenjidiccnmng : Cloud Print : 0.1
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chromium PDF Viewer : 1
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.174
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 1.17.4.503
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 7619.603.0.2

Disabled extensions:
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprint : 2.2.112
emhginjpijfggbofeediiojmdlmlkoik : Avast Passwords : 2.0.4438
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bob3160 on September 09, 2019, 02:22:07 PM
@bobby-11-7-09
What instructions did you follow? What are you trying to accomplish?
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: Libor Šlechta on September 09, 2019, 05:50:21 PM
Hello bobby-11-07-09,

Could you please follow those steps and write us here if that solved your issue?


Also do you feel like you did not give us permission to enable this feature for you? If so I will investigate this further.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: Libor Šlechta on September 09, 2019, 06:48:55 PM
For the rest of the people in discussion. I would like to thank you for sharing your feedback with us. I am really sorry to hear that you were unhappy with our approach.

I have joined this project after the migration from SafeZone to Secure Browser was done. So before I will share with you our evaluation of this phase I will need to learn more details about it.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: Novels on September 10, 2019, 10:23:09 AM
You can submit your feedback in about avast
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bob3160 on September 10, 2019, 01:24:10 PM
You can submit your feedback in about avast
I think you mean in the about Avast Browser settings section:
(https://screencast-o-matic.com/screenshots/u/Lh/1568114550003-42920.png)
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: flyfsher on September 18, 2019, 07:57:05 PM
    Good Afternoon
   My internet provider was down early this morning, when is was restored,advised to reboot computer and modem,back to normal except pages were taking much longer to load than normal, speed check ok , went to internet properties, it was changed, opened control panel and Avast Browser was installed,I deleted it and my system is back to normal, I have been a big fan and user of Avast for years, have no idea how or why the browser was changed, I sure hope this doesn't happen every time
I reboot
 Best Flyfisher
 Windows 10
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: cytherian on September 25, 2019, 07:30:40 AM
I just wanted to add something related. I did not request for Avast Secure Browser to be installed, but it didn't really bother me. I am comfortable with Chrome and Opera. However, I was shocked to find that when a default web page event was triggered, Avast Browser was brought up... because without asking me for permission, Avast software decided to make the Avast browser the default. Even though I explicitly selected Chrome as the default.

But what really bugs me Avast folks, is that you've set up some kind of scheduled update for the Browser to occur nightly. Every night at 12:15am, my laptop wakes from sleep and an Avast browser update process is launched, repeating every minute for about 4 to 5 minutes. Then... with the Avast Browser up and running, the laptop does not go back to sleep despite the power management settings. So the browser is doing something to keep the laptop from going back to sleep, probably streaming data to/from the Internet.   WHY?  I cannot find any settings in the browser to control if updates are automatic or manual, and if auto what the schedule would be.  WHY?
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bob3160 on September 25, 2019, 01:45:13 PM
I just wanted to add something related. I did not request for Avast Secure Browser to be installed, but it didn't really bother me. I am comfortable with Chrome and Opera. However, I was shocked to find that when a default web page event was triggered, Avast Browser was brought up... because without asking me for permission, Avast software decided to make the Avast browser the default. Even though I explicitly selected Chrome as the default.

But what really bugs me Avast folks, is that you've set up some kind of scheduled update for the Browser to occur nightly. Every night at 12:15am, my laptop wakes from sleep and an Avast browser update process is launched, repeating every minute for about 4 to 5 minutes. Then... with the Avast Browser up and running, the laptop does not go back to sleep despite the power management settings. So the browser is doing something to keep the laptop from going back to sleep, probably streaming data to/from the Internet.   WHY?  I cannot find any settings in the browser to control if updates are automatic or manual, and if auto what the schedule would be.  WHY?
You can submit your feedback in about avast
I think you mean in the about Avast Browser settings section:
(https://screencast-o-matic.com/screenshots/u/Lh/1568114550003-42920.png)
If you have an issue, report the issue so it can get fixed.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: alvinm on September 30, 2019, 12:24:01 AM
You are lucky that it installed.  I had a problem so I uninstalled it, and now Windows will  not allow me to reinstall it.   Stupid Windows 10 update. 
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bob3160 on September 30, 2019, 12:26:23 AM
You are lucky that it installed.  I had a problem so I uninstalled it, and now Windows will  not allow me to reinstall it.   Stupid Windows 10 update.
Maybe if you explained the problem you might get some help.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: franc.neary on June 07, 2023, 05:26:18 PM
This happened to me a couple of days ago....AND THEN it assigned Avast Secure Browser as the default app for everything!

Privacy Breach?

Data breach?

Breach of contract?


Turns out the use of the pirate terminaology was quite a propos, as it happened!


Am now considering cancelling my subscription to ALL AVAST services.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bob3160 on June 07, 2023, 06:44:39 PM
This happened to me a couple of days ago....AND THEN it assigned Avast Secure Browser as the default app for everything!

Privacy Breach?

Data breach?

Breach of contract?


Turns out the use of the pirate terminaology was quite a propos, as it happened!


Am now considering cancelling my subscription to ALL AVAST services.
You probably missed unchecking the prechecked box for the install.
I personally hate prechecked but, I always do custom installs and check for those things.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: jonnypanic on December 13, 2023, 01:44:42 PM
I just had this happen right now. Avast updated when I updated my PC, and the browser just installed itself and set itself as the default. There was no window, no checkbox, no warning, I didn't even click any kind of "update notification"... I just updated my PC and Avast did this all by itself.

I am furious, and feel violated... this decision was taken out of my hands entirely, and now I have to clean up after Avast.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: jonnypanic on December 13, 2023, 06:48:28 PM
I'm getting a nice, new machine this holiday. Does anyone know of another option like Avast but that won't spam me with pop-ups and violate my privacy and autonomy by stealth-installing unwanted software and changing security settings?
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: bob3160 on December 13, 2023, 07:08:23 PM
I'm getting a nice, new machine this holiday. Does anyone know of another option like Avast but that won't spam me with pop-ups and violate my privacy and autonomy by stealth-installing unwanted software and changing security settings?
I suggest you start using Custom Install instead of the default install.
I've used Avast's free AV since 2003 and have never experienced what you're describing.


Title: Re: Avast Secure Browser Installed Without Permission!
Post by: DavidR on December 13, 2023, 07:16:10 PM
I'm getting a nice, new machine this holiday. Does anyone know of another option like Avast but that won't spam me with pop-ups and violate my privacy and autonomy by stealth-installing unwanted software and changing security settings?
I suggest you start using Custom Install instead of the default install.
I've used Avast's free AV since 2003 and have never experienced what you're describing.


Snap, I have never had this, Firefox is my default browser and I have never had the Avast Secure Browser installed automatically, yes I have had it offered, but I have never accepted it.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: jonnypanic on December 13, 2023, 07:23:57 PM
None of this changes that it happened. Completely out of my hands. I'm so angry.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: DavidR on December 13, 2023, 07:37:16 PM
None of this changes that it happened. Completely out of my hands. I'm so angry.

You probably missed a pre-checked option.
We are just saying this hasn't happened to us, why it has happened to you us beyond us 'Avast Users' not Avast Team.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: jonnypanic on December 14, 2023, 01:35:35 AM
Okay... it's literally:
I went into Windows Update.
I clicked "Update".
My PC updated and restarted.
Suddenly Avast Secure Browser is on my taskbar and is my default browser.

That's the whole package. Avast has been on this machine several years, so there hasn't been any "options" to "miss checking/unchecking." I updated my PC and suddenly Avast Secure Browser is lodged all the way up my descending colon. And I use that analogy with all the sense of violation it entails.

If you're wondering why I'm so angry: I'm a retired fraud detection agent. This behavior raises ALL my red flags.
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: DavidR on December 14, 2023, 02:39:27 AM
I'm guessing here, that anything like this (pre-checked option) would probably not make itself obvious until you restarted your system. So all of a sudden you see this after the restart.

I also have Avast Program updates set to Manual so I can monitor the actions.

I've just restarted my system after a windows update
Title: Re: Avast Secure Browser Installed Without Permission!
Post by: OsakaWebbie on December 14, 2023, 05:13:43 AM
This happened to me about a month ago, and I still can't seem to get all the browser triggers to go back to my desired default, which is Firefox Portable. I've fixed it for HTML files on my hard disk and links in email, but there are various other apps that call browsers - for example, JetBrains' "Toolbox" app wanted me to verify my login, but agreeing to do so popped up ASB, which obviously doesn't have a plugin for my password safe. I had to copy the contents of the address bar from ASB to Firefox and proceed. Similar behavior happens in other apps. Is there a registry entry I should look for? I don't know how all these different apps decide what browser to use.