Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: surfing69 on June 10, 2018, 02:01:38 PM

Title: cannot login in to forum
Post by: surfing69 on June 10, 2018, 02:01:38 PM

i have 2 machines running win10 and Avast - all apparently up to date .

when i open the web page for the forum on machine A and click on login, the next page that opens shows internet access blocked.

i have attached screen shots.

finally i dont understand how the 'insert image' i.e works????

thanks

Title: Re: cannot login in to forum
Post by: Asyn on June 10, 2018, 02:07:02 PM

-> https://www.avast.com/faq.php?article=AVKB134

Title: Re: cannot login in to forum
Post by: surfing69 on June 10, 2018, 02:09:39 PM

thanks - however i would suggest you read my post again and see the screen shots. 

Title: Re: cannot login in to forum
Post by: Asyn on June 10, 2018, 02:10:55 PM

You're welcome and I did.

Title: Re: cannot login in to forum
Post by: surfing69 on June 10, 2018, 02:12:35 PM

if thats the case why was your suggestion unrelated to the issue i am experiencing?

Title: Re: cannot login in to forum
Post by: Asyn on June 10, 2018, 02:16:54 PM

There's a button below the FAQ-article, click it if you need further help.

Title: Re: cannot login in to forum
Post by: surfing69 on June 10, 2018, 03:57:45 PM

what eventually worked was

https://kb.wisc.edu/helpdesk/page.php?id=6653

Title: Re: cannot login in to forum
Post by: Asyn on June 11, 2018, 10:24:49 AM

Thanks for the feedback.