Avast WEBforum
Consumer Products => Avast Cleanup => Topic started by: REDACTED on June 26, 2018, 09:37:59 AM
-
I accepted an offer to purchase Avast Clean Up Premium at a discount. I managed to get a copy downloaded, installed it, and ran it. All it did was to scan my computer. If I wanted to clean up my computer, I had to pay further. Either tell me what I'm doing wrongly or how to get my money back, please
-
I accepted an offer to purchase Avast Clean Up Premium at a discount. I managed to get a copy downloaded, installed it, and ran it. All it did was to scan my computer. If I wanted to clean up my computer, I had to pay further. Either tell me what I'm doing wrongly or how to get my money back, please
Hi,
according to what you described it seems that for some reason your Avast Cleanup Premium product has not been activated.
Please follow the instructions on this page to activate it: https://support.avast.com/en-us/article/205/ (https://support.avast.com/en-us/article/205/).
If you would need any help with that regards, please let me know either here on the forum or drop me a message (PM).
Thank you and have a nice day.
-
Thank you