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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: tapestrytea on June 28, 2018, 06:05:31 AM

Title: can't repair avast, stuck in updating mode
Post by: tapestrytea on June 28, 2018, 06:05:31 AM

I noticed virus definitions were not updating at all and it is stuck in update settingss mode. I tried resetting, that did not work and then I tried repairing and this did not work. Should I just uninstall using the avastclear and then re-intall?

windows 10 1803
avast 18.5.23.42

Title: Re: can't repair avast, stuck in updating mode
Post by: Pondus on June 28, 2018, 07:29:20 AM

Have you tried a computer restart?

Title: Re: can't repair avast, stuck in updating mode
Post by: tapestrytea on June 28, 2018, 07:43:24 AM

yes, it made no difference

Title: Re: can't repair avast, stuck in updating mode
Post by: Pondus on June 28, 2018, 07:52:34 AM

Does avast give any error messages?
Does avast say it is not updated?
Does avast recive stream updates?

Title: Re: can't repair avast, stuck in updating mode
Post by: tapestrytea on June 28, 2018, 08:03:41 AM

 error message says setup is already running s. it is not receiving streaming updates.

Title: Re: can't repair avast, stuck in updating mode
Post by: Pondus on June 28, 2018, 08:10:37 AM

Quote

Should I just uninstall using the avastclear and then re-intall?

Yepp  try that

Title: Re: can't repair avast, stuck in updating mode
Post by: tapestrytea on June 28, 2018, 09:09:30 AM

I will do it late tomorrow after work and board meeting

Title: Re: can't repair avast, stuck in updating mode
Post by: tapestrytea on June 30, 2018, 07:14:28 AM

Just happy update: the issue has resolved itself and Avast is back to its normal self! Thank you for your help :)