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Avast Products => Avast Passwords => Avast Passwords for Windows => Topic started by: ayushagg97 on June 28, 2018, 09:18:52 AM

Title: How to reset Master Password?
Post by: ayushagg97 on June 28, 2018, 09:18:52 AM

Strangely the password i thought i set wasn't the one and now I'm locked out of my passwords for my pc and mobile
Is there no way to reset the master password if forgotten?

Title: Re: How to reset Master Password?
Post by: Daniel Hustava on June 29, 2018, 03:13:02 PM

Sorry, there isn't. It's designed this way so no one (including us in Avast) is able to unlock your vault and access your passwords / credit cards without knowing the master password.

Title: Re: How to reset Master Password?
Post by: alessandro179 on July 01, 2018, 03:45:31 PM

so how can I recover the functionality of avast and pw of my pc ???
thank you

Title: Re: How to reset Master Password?
Post by: Daniel Hustava on July 01, 2018, 09:49:19 PM

I assume by "functionality of avast" you mean that you have set up your Avast to be password protected? Like Settings -> General -> Password -> Protect Avast with a Password option? If so, I can't help you as I don't deal with core Avast, only with Avast Passwords product (the password manager)