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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Beta - Avast => Topic started by: REDACTED on July 05, 2018, 10:53:09 PM

Title: My Premier License Keeps Reverting Back to the Free One
Post by: REDACTED on July 05, 2018, 10:53:09 PM

I have a Premier license file for Avast and Cleanup Premium, and when I enter them in, get out of the license page, and go back in, all I see is the Free License.
I'm on the beta, ver. 18.5.2342, and reinstalled Avast. I installed the Free version, then entered the license.
Also, if I open an expired license file, Avast takes me to settings and says it worked, however, the license page says the opposite.

Ahyan

Title: Re: My Premier License Keeps Reverting Back to the Free One
Post by: Pako7 on July 06, 2018, 01:21:46 PM

cant you contact Avast support for them to help you out with that error

Title: Re: My Premier License Keeps Reverting Back to the Free One
Post by: bob3160 on July 06, 2018, 01:45:16 PM

You can't use an expired license to register the product.
Contact Support https://support.avast.com/contact

Title: Re: My Premier License Keeps Reverting Back to the Free One
Post by: REDACTED on July 06, 2018, 07:09:56 PM

I'm not using an expired license. I was just talking about how if you do use one it accepts it.