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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on July 09, 2018, 08:35:04 AM

Title: Problem With Avast and Chrome
Post by: REDACTED on July 09, 2018, 08:35:04 AM

Presumably you have recently updated the free version of Avast, and it is causing problems with Google Chrome. When I enter Chrome, I keep getting the message that Avast is interfering with the proper functioning of Chrome, and it requests that I remove it. I ignore the message, and proceed without problems, but something is obviously wrong.

Title: Re: Problem With Avast and Chrome
Post by: kwiq on July 09, 2018, 10:46:05 AM

Hi Chuck44,
I tried to induce it with latest avast (vps 180709-0, program: 18.5.2342) and chrome 67.0.3396.99 chrome doesnt show any message :-(.
Tested in Windows 7 x86.
Can you take a screenshot of chrome and send it to us.

Thank you

 

Title: Re: Problem With Avast and Chrome
Post by: tapestrytea on July 09, 2018, 07:19:18 PM

I have also had this happen a couple of times in the last 3 days.

Title: Re: Problem With Avast and Chrome
Post by: REDACTED on July 10, 2018, 07:12:39 PM

I have the following configureation:avast (vps 180710-2, program: 18.5.2342) and google chrome 67.0.3396.99 under WINDOWS 10.0.17134. I do receive the same kind of message when I open Chrome, message suggesting to remove AVAST antivirus because it interferes with operations. Chrome mentions also that it closed incorrectly and propose a restauration of previous session. But according to me, it closes apparently fine each time.

Title: Re: Problem With Avast and Chrome
Post by: kwiq on July 11, 2018, 08:24:49 AM

Hi Chuck44,
it is test of : https://blog.chromium.org/2017/11/reducing-chrome-crashes-caused-by-third.html feature. We saw chrome to advice to remove intel tools, dropbox, f-secure, eset and other software.
People from chrome confirmed it.
We are working on fix !
Thank you for report.

Title: Re: Problem With Avast and Chrome
Post by: REDACTED on September 08, 2018, 01:13:36 AM

I've noticed that Chrome will crash with only specific sites. Every time I visit the Sephora website or my online banking website, Chrome crashes with no warning. When I open Chrome again it says Avast is incompatible and I should remove it. I'm really hoping there's a solution to this!

Title: Re: Problem With Avast and Chrome
Post by: bob3160 on September 08, 2018, 01:47:05 AM

You are posting in an old topic. This problem has been resolved.
Please start your own topic 

Title: Re: Problem With Avast and Chrome
Post by: Biox on February 13, 2019, 12:46:24 AM

Same problem here.

I installed the latest Avast Free a couple of weeks back - have been using Avast for many many years - and this version has really messed with my Laptop.  HP i7 Win7 16GB

Chrome freezes when fetching content. I cannot even scroll the page up and down as before.

InCognito mode works fine, but not the normal mode. Firefox also works fine.

Title: Re: Problem With Avast and Chrome
Post by: bob3160 on February 13, 2019, 12:48:44 AM

Quote from: Biox on February 13, 2019, 12:46:24 AM

Same problem here.

I installed the latest Avast Free a couple of weeks back - have been using Avast for many many years - and this version has really messed with my Laptop.  HP i7 Win7 16GB

Chrome freezes when fetching content. I cannot even scroll the page up and down as before.

InCognito mode works fine, but not the normal mode. Firefox also works fine.

Start your own new topic with a description of the problem and information about the rest of your system.

Title: Re: Problem With Avast and Chrome
Post by: kwiq on February 13, 2019, 08:29:20 AM

Hi Biox,
What version of avast and chrome do you have ?
What kind of system do you have is it x86 or x64 platform.
Do you have issues when you visit specific site or you cant launch chrome at all ?

As I dont have enough information please try these few steps :
1) Disable self defense for a while
2) rename C:\Program Files\AVAST Software\Avast\aswjsFlt.dll to  C:\Program Files\AVAST Software\Avast\aswjsFlt.dll.org
3) Start new instance of chrome process !!

Please let us know if it helped.