Avast WEBforum

Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: REDACTED on July 09, 2018, 03:03:51 PM

Title: "Warning! Issues Detected" Appears But Nothing Found
Post by: REDACTED on July 09, 2018, 03:03:51 PM

As of about a week ago, Avast tells me after a few minutes of my phone being locked "Warning! Issues Detected".  If I open Avast from the notification on the lock screen (or unlock the phone and go directly into Avast) it tells me there are no issues.  If I unlock the phone it goes away right away, before I even open Avast.  I've run multiple scans and even uninstalled/reinstalled Avast, but nothing has helped.  Has anyone else run into this?

Title: Re: "Warning! Issues Detected" Appears But Nothing Found
Post by: Tereza V. on July 10, 2018, 02:59:37 PM

Hi, we are not familiar with this issue.

I suggest you clear the app data, it might help.

If it doesn't, I'd like to ask you to:
- record a video for us
- show us app version
- tell us which other avast apps are installed
You can find a guide on reporting an issue on https://www.avast.com/faq.php?article=AVKB55

Title: Re: "Warning! Issues Detected" Appears But Nothing Found
Post by: Avastuser83 on July 10, 2018, 06:46:07 PM

I've got the same problem. It occurs since I updated my phone on Android 8.0.0

Title: Re: "Warning! Issues Detected" Appears But Nothing Found
Post by: REDACTED on July 11, 2018, 05:10:29 PM

Thanks, clearing the data seems to have resolved the issue.

Title: Re: "Warning! Issues Detected" Appears But Nothing Found
Post by: Avastuser83 on July 11, 2018, 06:10:54 PM

I just thought that it would help me too. But unfortunately it didn't.

Title: Re: "Warning! Issues Detected" Appears But Nothing Found
Post by: Tereza V. on July 11, 2018, 06:41:21 PM

Then please follow the guidelines in Reply #1.