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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Anacunga on July 16, 2018, 12:42:22 PM

Title: Reappearing BSODs with AVAST and AVG
Post by: Anacunga on July 16, 2018, 12:42:22 PM
Situation: Notebook with 2GB RAM and Windows Vista 32bit

First installed AVAST! until following BSODs appeared (more than once):

aswArPot.sys
page fault in non paged area
0x00000050 (0x823A8338,0x00000000,0x8C9C49FA,0x00000000)

Then AVAST was deinstalled an replaced by AVG

The result is the same BSOD ...

avgArPot.sys
PAGE_FAULT_IN_NONPAGED_AREA
0x00000050 (0xBD0210CF,0x00000000,0x8D168A45,0x00000002)

Configuration of AVAST and AVG is the same; so there must not be big differences between them (besides the name and design)

What's the problem with them?
Title: Re: Reappearing BSODs with AVAST and AVG
Post by: Asyn on July 16, 2018, 12:49:37 PM
Follow instructions and post your file-ID: https://support.avast.com/article/33/
Title: Re: Reappearing BSODs with AVAST and AVG
Post by: Anacunga on July 16, 2018, 01:26:25 PM
Does this also work with AVG as now AVG is installed (AVAST was deinstalled)?

Or do I have to deinstall AVG and reinstall AVAST?
Title: Re: Reappearing BSODs with AVAST and AVG
Post by: Asyn on July 16, 2018, 01:33:09 PM
If you use AVG continue here: https://support.avg.com/support_ask
Title: Re: Reappearing BSODs with AVAST and AVG
Post by: gmer on July 16, 2018, 06:33:55 PM
@Anacunga

As workaround try to disable anti-rootkit monitoring via Settings -> Troubleshooting.
Title: Re: Reappearing BSODs with AVAST and AVG
Post by: Chrispy5 on May 17, 2020, 07:11:04 PM
Quote from: gmer on July 16, 2018, 06:33:55 PM
@Anacunga

As workaround try to disable anti-rootkit monitoring via Settings -> Troubleshooting.

@gmer

I had the same problem with Avast (20.3.2405 build 20.3.5200.561) and aswArPot.sys causing BSODs.
I disabled the RootKit checker in Avast and all seemed to return to normal.
I am just worried that now I have left myself open to attack.
What security options can you suggest?
I also have ZoneAlarm Free Firewall (version: 15.6.121.18102) installed and wondered if this had a rootkit checker too, hence causing the clash. If so, I guess I don't need to do anything.

Any advise would be greatly appreciated.