Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: VagabondSW on July 06, 2006, 11:49:55 PM
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I cannot update manually or automatically with Avast Home Edition. Here is the error message that is repeated in the Event Viewer:
05JUL2006 07:31 AM - Function setifaceUpdatePackages() has failed. Return code is 0x2000000C, dwRes is 2000000C.
Here is the error message displayed on the screen:
Information about current update:
Last encountered error: Can't select any server for downloading (from 0).
Total time: 0 s
Everything was working normally up to that point. Any help is greatly appreciated.
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The servers.def file would appear to be corrupt or 0KB, C:\Program Files\Alwil Software\Avast4\Setup\servers.def You can try and download the servers.def file, http://files.avast.com/iavs4x/servers.def and replace the original.
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That was exactly the problem. My 9 KB servers.def was completely blank. Downloading the new file got it working like new.
Thanks.
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I set up this morning & I can update my anti-virus software. 6 July.~
addition,i want to know that how often this production update once
thanks~~
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That was exactly the problem. My 9 KB servers.def was completely blank. Downloading the new file got it working like new.
Thanks.
No problem, welcome to the forums.
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I set up this morning & I can update my anti-virus software. 6 July.~
addition,i want to know that how often this production update once
thanks~~
I'm unsure what your asking, but if it is about the frequency of VPS signature updates ?
There is no set number per week, they are released as required, it averages out around 3-4 per week and often more. I have seen as many as 4 in a day, each time you connect to the internet avast will check to see if any VPS updates are available and every 4 hours if you remain connected.
If it is about program updates, that is different, once a program update is released it will be available and everyone should get it within 7 days as the load is spread so as not to overload the servers.