Avast WEBforum

Consumer Products => Avast SecureLine VPN => Topic started by: REDACTED on July 21, 2018, 02:54:08 PM

Title: After Avast Secureline connected i have no internet connection
Post by: REDACTED on July 21, 2018, 02:54:08 PM

I bought yesterday Avast Secureline and it connects to all the servers no problem but then i cannot open a single webpage. I install android version and tried my smartphone to open a webpage but nope.

Title: Re: After Avast Secureline connected i have no internet connection
Post by: Raeken on July 21, 2018, 09:38:16 PM

Are you getting any error message?
Is everything ok with your license? https://my.avast.com/en-us/#licenses

Title: Re: After Avast Secureline connected i have no internet connection
Post by: REDACTED on July 23, 2018, 12:16:40 PM

no error messages
yes everything is ok with my license

Title: Re: After Avast Secureline connected i have no internet connection
Post by: Raeken on July 23, 2018, 05:41:47 PM

If you're facing this issue on your PC and Android, and see no error messages, i suggest you to contact support: https://support.avast.com/en-ww/contact/
If you do, please, do not open more than one support request. They can take between 3 to 5 days to answer it.