Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Игорь Н. on July 22, 2018, 09:30:30 PM

Title: Avast IS 17: after the recent update of Windows10, the firewall does not start
Post by: Игорь Н. on July 22, 2018, 09:30:30 PM

Avast Internet Security v.17.7.2314 – after the recent update of Windows10 x64, the firewall does not start.  ??? >:(

Title: Re: Avast IS 17: после недавнего обновления Windows10 не запускается брандмауэр
Post by: Asyn on July 23, 2018, 08:07:34 AM

Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=21.0

Title: Re: Avast IS 17: после недавнего обновления Windows10 не запускается брандмауэр
Post by: Игорь Н. on July 23, 2018, 11:37:14 PM

Quote from: Asyn on July 23, 2018, 08:07:34 AM

Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=21.0

Ooops! Thanks. I corrected my post

Title: Re: Avast IS 17: after the recent update of Windows10, the firewall does not start
Post by: bob3160 on July 24, 2018, 12:31:35 AM

Try the following:

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

Title: Re: Avast IS 17: after the recent update of Windows10, the firewall does not start
Post by: DavidR on July 24, 2018, 01:29:53 AM

@  Игорь Н.
If the repair or clean reinstall doesn't resolve this, it may be best to update AIS.

You have an old version of Avast Internet Security 17.7.2314 (latest version 18.5.2342) and a much more recent Windows Update, I don't know if this might not be having a compatibility issue.

Title: Re: Avast IS 17: after the recent update of Windows10, the firewall does not start
Post by: Игорь Н. on July 24, 2018, 11:34:07 AM

Quote from: bob3160 on July 24, 2018, 12:31:35 AM

Try the following:

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

I know about the algorithm for reinstalling the software, but it's too straightforward and time-consuming.
On this forum, I expect to see the reaction of the developer representative so that the specified bug for version 17.7.2314 has been removed.

Title: Re: Avast IS 17: after the recent update of Windows10, the firewall does not start
Post by: Asyn on July 24, 2018, 11:37:48 AM

Follow Dave's advice and update to the latest version (18.5.2342): https://forum.avast.com/index.php?topic=219889.0

Title: Re: Avast IS 17: after the recent update of Windows10, the firewall does not start
Post by: DavidR on July 24, 2018, 05:11:45 PM

Quote from: Игорь Н. on July 24, 2018, 11:34:07 AM

Quote from: bob3160 on July 24, 2018, 12:31:35 AM

Try the following:

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

I know about the algorithm for reinstalling the software, but it's too straightforward and time-consuming.
On this forum, I expect to see the reaction of the developer representative so that the specified bug for version 17.7.2314 has been removed.

Old versions of the software as far as I'm aware don't have any retrospective fixes/patches applied. 

Bugs are generally worked on, usually on a beta versions (for the next monthly program update) and if that resolves it it is included in the next program update.  Unless there was an out of program update, included in the Engine and Virus Definitions update.  This would be more likely if the bug is serious and effecting many avast users.

For me it is easier to update the program from the User Interface and provided your license is still valid at no cost to the user.