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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Beta - Avast => Topic started by: petr.kolacek on July 23, 2018, 02:44:41 PM

Title: New Beta version 18.6.2344
Post by: petr.kolacek on July 23, 2018, 02:44:41 PM
Hi everyone,

new beta version 18.6.2344 (build 18.6.3946) is released.

What was fixed

Known issues

Download links:
https://forum.avast.com/index.php?topic=179943.0

Enjoy this beta!
We are looking forward to your feedback.

AVAST Team.
Title: Re: New Beta version 18.6.2344
Post by: Asyn on July 23, 2018, 02:48:34 PM
Thanks Petr, already up and running - no issues so far.
Title: Re: New Beta version 18.6.2344
Post by: NON on July 23, 2018, 04:38:16 PM
Thanks for the new beta :)
Title: Re: New Beta version 18.6.2344
Post by: schmidthouse on July 23, 2018, 04:39:27 PM
Behavior/Bug with Shields not enabling after Reboot Fixed:
https://forum.avast.com/index.php?topic=220143.0 (https://forum.avast.com/index.php?topic=220143.0)
Nice!
Title: Re: New Beta version 18.6.2344
Post by: TheLightgg on July 23, 2018, 06:32:28 PM
"Little bug" after the last update (beta).

UI failed to load.

Screen:
http://prntscr.com/k9zvsz

Configuration:
Windows 7 64 bits
i5 3570k
8 go ram
Title: Re: New Beta version 18.6.2344
Post by: petr.kolacek on July 24, 2018, 09:12:46 AM
Quote from: TheLightgg on July 23, 2018, 06:32:28 PM
"Little bug" after the last update (beta).

UI failed to load.

Screen:
http://prntscr.com/k9zvsz

Configuration:
Windows 7 64 bits
i5 3570k
8 go ram
Hi TheLightgg, thank you for your report. Could you please find the logs in "c:\ProgramData\AVAST Software\Avast\log" path, copy them into some temporary folder, make an ZIP archive of them (by 7zip, WinRar or so) and send them to our FTP[1] for further analysis? Could you also confirm the problem persists even after the computer restart? Thank you!

[1]
FTP: ftp.avast.com/incoming
login/password: anonymous/anonymous
Title: Re: New Beta version 18.6.2344
Post by: TheLightgg on July 24, 2018, 02:25:50 PM
Quote from: petr.kolacek on July 24, 2018, 09:12:46 AM
Quote from: TheLightgg on July 23, 2018, 06:32:28 PM
"Little bug" after the last update (beta).

UI failed to load.

Screen:
http://prntscr.com/k9zvsz

Configuration:
Windows 7 64 bits
i5 3570k
8 go ram
Hi TheLightgg, thank you for your report. Could you please find the logs in "c:\ProgramData\AVAST Software\Avast\log" path, copy them into some temporary folder, make an ZIP archive of them (by 7zip, WinRar or so) and send them to our FTP[1] for further analysis? Could you also confirm the problem persists even after the computer restart? Thank you!

[1]
FTP: ftp.avast.com/incoming
login/password: anonymous/anonymous

After the second restart of the computer there is no problem. =)

Avast is working well now.
Title: Re: New Beta version 18.6.2344
Post by: Vitdom on July 24, 2018, 05:54:22 PM
Quote from: Vitdom on June 13, 2018, 02:37:23 PM
Another issue I found is when the results of the Smart Scan has been resolved, a blank page is presented. Going back to Status only displays the Smart Scan results again.
I am still able to reproduce this issue in version 18.6.2344.
Title: Re: New Beta version 18.6.2344
Post by: Vitdom on July 25, 2018, 12:06:49 PM
Ever since I installed this beta version 18.6.2344 a few times a day Windows 10 stops getting responses from DNS resolvers.
A system restart fixes the issue. Could be Avast as this update is the only change I've made since a week.

DNS servers ping fine and other devices on my network have no issues resolving hostnames from DNS but sometimes it just stops working on my laptop as of the 23:rd July.
Title: Re: New Beta version 18.6.2344
Post by: Evjls on July 25, 2018, 02:26:54 PM
The feature "warn when downloading files with poor reputation" still hasn't been fixed in this version
I still requires File shield to be disabled

proof:
https://youtu.be/MSAq1IRo4Y8
Title: Re: New Beta version 18.6.2344
Post by: NON on July 25, 2018, 03:13:42 PM
Quote from: Vitdom on July 25, 2018, 12:06:49 PM
Ever since I installed this beta version 18.6.2344 a few times a day Windows 10 stops getting responses from DNS resolvers.
A system restart fixes the issue. Could be Avast as this update is the only change I've made since a week.

DNS servers ping fine and other devices on my network have no issues resolving hostnames from DNS but sometimes it just stops working on my laptop as of the 23:rd July.
What avast edition are you using (Free, Pro, IS, Premier)? I had a similar issue yesterday with Premier.
Title: Re: New Beta version 18.6.2344
Post by: alanb on July 25, 2018, 05:38:45 PM
Quote
What avast edition are you using (Free, Pro, IS, Premier)? I had a similar issue yesterday with Premier.

Ditto, with AIS 18.5.2342.
Title: Re: New Beta version 18.6.2344
Post by: NON on July 25, 2018, 05:48:36 PM
Quote from: alanb on July 25, 2018, 05:38:45 PM
Quote
What avast edition are you using (Free, Pro, IS, Premier)? I had a similar issue yesterday with Premier.

Ditto, with AIS 18.5.2342.
For users having above DNS issue, this is from the developers:

Quote
Can you please provide the exact error message from browser.
And also try if stopping and starting just Web Shield and leaving other shields ON helps resolve the issue?
And if not then stopping and starting just Real Site and Web Shield (both turned OFF) and leaving other shields ON helps resolve the issue?
Title: Re: New Beta version 18.6.2344
Post by: Vitdom on July 25, 2018, 09:34:29 PM
I have confirmed that the DNS issue is caused by Avast. I am personally using Avast Internet Security version 18.6.2344 (build 18.6.3946.0) on Windows 10 version 1803 build 17134.191 (10.0.17134.191).

After clicking Avast shields control > Disable permanently, the issue was immediately resolved. I was able to toggle all Avast Shield on again without encountering the issue. Why the issue sometime occurs, I don't know...

By analyzing network traffic in detail with WinPcap and Wireshark, I have determined that the issue lies in Sending the DNS queries, not in reciving the responses. DNS queries fail(no trace of them) to send to the DNS servers. Ping works fine.

I have attached all of my logs from Avast: https://www.dropbox.com/s/moat1drytlswcfo/avastdnsissuelogs_18.6.2344.zip?dl=1

I will try to disable Real Site and Web Shield respectively the next time the issue occurs to find out if those components could be causing this.
Update: Disabling Web Shield wasn't enough. But when I also disabled Real Site, the issue was resolved.
Title: Re: New Beta version 18.6.2344
Post by: bob3160 on July 26, 2018, 12:27:57 AM
Quote from: Vitdom on July 25, 2018, 09:34:29 PM
I have confirmed that the DNS issue is caused by Avast. I am personally using Avast Internet Security version 18.6.2344 (build 18.6.3946.0) on Windows 10 version 1803 build 17134.191 (10.0.17134.191).

After clicking Avast shields control > Disable permanently, the issue was immediately resolved. I was able to toggle all Avast Shield on again without encountering the issue. Why the issue sometime occurs, I don't know...

By analyzing network traffic in detail with WinPcap and Wireshark, I have determined that the issue lies in Sending the DNS queries, not in reciving the responses. DNS queries fail(no trace of them) to send to the DNS servers. Ping works fine.

I have attached all of my logs from Avast: https://www.dropbox.com/s/moat1drytlswcfo/avastdnsissuelogs_18.6.2344.zip?dl=1 (https://www.dropbox.com/s/moat1drytlswcfo/avastdnsissuelogs_18.6.2344.zip?dl=1)

I will try to disable Real Site and Web Shield respectively the next time the issue occurs to find out if those components could be causing this.
Update: Disabling Web Shield wasn't enough. But when I also disabled Real Site, the issue was resolved.
Have you tried just disabling just Real Site to see if that bypasses the problem ???
Disabling Webshield is never a good thing.
Title: Re: New Beta version 18.6.2344
Post by: Asyn on July 26, 2018, 09:29:29 AM
Quote from: NON on July 25, 2018, 03:13:42 PM
Quote from: Vitdom on July 25, 2018, 12:06:49 PM
Ever since I installed this beta version 18.6.2344 a few times a day Windows 10 stops getting responses from DNS resolvers.
A system restart fixes the issue. Could be Avast as this update is the only change I've made since a week.

DNS servers ping fine and other devices on my network have no issues resolving hostnames from DNS but sometimes it just stops working on my laptop as of the 23:rd July.
What avast edition are you using (Free, Pro, IS, Premier)? I had a similar issue yesterday with Premier.
Hi guys, can't confirm the issue here - maybe W10 only..??
Title: Re: New Beta version 18.6.2344
Post by: Vitdom on July 26, 2018, 09:39:30 AM
Quote from: bob3160 on July 26, 2018, 12:27:57 AM
Quote from: Vitdom on July 25, 2018, 09:34:29 PM
I have confirmed that the DNS issue is caused by Avast. I am personally using Avast Internet Security version 18.6.2344 (build 18.6.3946.0) on Windows 10 version 1803 build 17134.191 (10.0.17134.191).

After clicking Avast shields control > Disable permanently, the issue was immediately resolved. I was able to toggle all Avast Shield on again without encountering the issue. Why the issue sometime occurs, I don't know...

By analyzing network traffic in detail with WinPcap and Wireshark, I have determined that the issue lies in Sending the DNS queries, not in reciving the responses. DNS queries fail(no trace of them) to send to the DNS servers. Ping works fine.

I have attached all of my logs from Avast: https://www.dropbox.com/s/moat1drytlswcfo/avastdnsissuelogs_18.6.2344.zip?dl=1 (https://www.dropbox.com/s/moat1drytlswcfo/avastdnsissuelogs_18.6.2344.zip?dl=1)

I will try to disable Real Site and Web Shield respectively the next time the issue occurs to find out if those components could be causing this.
Update: Disabling Web Shield wasn't enough. But when I also disabled Real Site, the issue was resolved.
Have you tried just disabling just Real Site to see if that bypasses the problem ???
Disabling Webshield is never a good thing.
On the most recent event I tried disabling only the Real Site component, but it didn't work. Then I also disabled Web Shield and immediately the issue was resolved.

So both Real Site and Web Shield must be toggled off and then on to solve the problem.

Update: I tried to only disable the Real Site component again and this time it worked.
Update: I tried it again and it didn't work this time...
Title: Re: New Beta version 18.6.2344
Post by: Filip Braun on July 26, 2018, 11:04:16 AM
Hello everyone,

Thanks for reporting the DNS resolve issue.
We are working on a fix for next weeks beta.

Filip
Title: Re: New Beta version 18.6.2344
Post by: REDACTED on July 26, 2018, 11:55:54 AM
Hello,
With this new beta version installed, the problem "proxy server setting being deleted" is back again. My proxy setting is being deleted right after I set it. See procmon log below for your reference.

Time of Day   Process Name   PID   Operation   Path   Result   Detail
5:33:21.9205463 PM   avastsvc.exe   4984   RegDeleteValue   HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyServer   SUCCESS   
5:33:21.9207117 PM   avastsvc.exe   4984   RegDeleteValue   HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyOverride   SUCCESS   
5:33:21.9208767 PM   avastsvc.exe   4984   RegDeleteValue   HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\AutoConfigURL   NAME NOT FOUND   
5:33:21.9209628 PM   avastsvc.exe   4984   RegDeleteValue   HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\AutoDetect   NAME NOT FOUND   
5:36:19.5160799 PM   avastsvc.exe   4984   RegDeleteValue   HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyServer   SUCCESS   
5:36:19.5161367 PM   avastsvc.exe   4984   RegDeleteValue   HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyOverride   SUCCESS   
5:36:19.5161674 PM   avastsvc.exe   4984   RegDeleteValue   HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\AutoConfigURL   NAME NOT FOUND   
5:36:19.5161864 PM   avastsvc.exe   4984   RegDeleteValue   HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\AutoDetect   NAME NOT FOUND   
5:36:41.9242883 PM   avastsvc.exe   4984   RegDeleteValue   HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyServer   SUCCESS   
5:36:41.9243913 PM   avastsvc.exe   4984   RegDeleteValue   HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyOverride   SUCCESS   
5:36:41.9244762 PM   avastsvc.exe   4984   RegDeleteValue   HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\AutoConfigURL   NAME NOT FOUND   
5:36:41.9245179 PM   avastsvc.exe   4984   RegDeleteValue   HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\AutoDetect   NAME NOT FOUND