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Avast Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Beta - Avast => Topic started by: petr.kolacek on July 26, 2018, 01:00:51 PM

Title: New Beta version 18.6.2345
Post by: petr.kolacek on July 26, 2018, 01:00:51 PM
Hi everyone,

new beta version 18.6.2345 (build 18.6.3952) is released.

New Features

What was fixed

Known issues

Download links:
https://forum.avast.com/index.php?topic=179943.0

Enjoy this beta!
We are looking forward to your feedback.

AVAST Team.
Title: Re: New Beta version 18.6.2345
Post by: Evjls on July 26, 2018, 01:15:06 PM
hi, thanks for the update

Is "warn when downloading files with poor reputation" fixed in this version? I don't see any information in the changelog

my test with build 18.6.2344 revealed it wasn't working while file shield was enabled
Title: Re: New Beta version 18.6.2345
Post by: Zeniit on July 26, 2018, 03:15:58 PM
After update: UI failed to load.

Tried restart, repair avast, but didn't help.

Win 10 Insider build 17723
Title: Re: New Beta version 18.6.2345
Post by: NON on July 26, 2018, 03:43:08 PM
Thanks for the new beta :)
Title: Re: New Beta version 18.6.2345
Post by: petr.kolacek on July 26, 2018, 04:18:37 PM
After update: UI failed to load.

Tried restart, repair avast, but didn't help.

Win 10 Insider build 17723
Hi Zeniit, thank you for your report. Could you please find the logs in "c:\ProgramData\AVAST Software\Avast\log" and "c:\ProgramData\AVAST Software\Persistent Data\Avast\Logs\" paths, copy them into some temporary folder, make an ZIP archive of them (by 7zip, WinRar or so) and send them to our FTP[1] for further analysis? Thank you!

[1]
FTP: ftp.avast.com/incoming
login/password: anonymous/anonymous
Title: Re: New Beta version 18.6.2345
Post by: schmidthouse on July 26, 2018, 05:13:37 PM
Thanks
auto update and reboot.
Title: Re: New Beta version 18.6.2345
Post by: NON on July 26, 2018, 06:25:05 PM
I got UI Failed to Load error on Win7 machine. Logs are on the ftp server.
Title: Re: New Beta version 18.6.2345
Post by: westk on July 27, 2018, 02:30:50 AM
WIN 8.1, tons of BSOD, uninstalling Avast..
Title: Re: New Beta version 18.6.2345
Post by: Zeniit on July 27, 2018, 08:09:17 AM
After update: UI failed to load.

Tried restart, repair avast, but didn't help.

Win 10 Insider build 17723
Hi Zeniit, thank you for your report. Could you please find the logs in "c:\ProgramData\AVAST Software\Avast\log" and "c:\ProgramData\AVAST Software\Persistent Data\Avast\Logs\" paths, copy them into some temporary folder, make an ZIP archive of them (by 7zip, WinRar or so) and send them to our FTP[1] for further analysis? Thank you!

[1]
FTP: ftp.avast.com/incoming
login/password: anonymous/anonymous


Logs are on FTP, name: Zeniit_log.zip

Thanks.
Title: Re: New Beta version 18.6.2345
Post by: petr.kolacek on July 27, 2018, 09:33:02 AM
Logs are on FTP, name: Zeniit_log.zip

Thanks.

Hi Zeniit, thank you for the data you sent us. There is a crash in the Antivirus service which is already reported and will be fixed in one of the near beta updates. I am trying to figure out if there is any program configuration (e.g. without some component) that would give you an option to continue in using beta build without this problem. Will get back to you. Have a nice day. Petr
Title: Re: New Beta version 18.6.2345
Post by: petr.kolacek on July 27, 2018, 09:37:01 AM
I got UI Failed to Load error on Win7 machine. Logs are on the ftp server.
Hi NON, thank you for the data you sent us, there is the same problem as for Zeniit (see my previous answer). Have a nice day! Petr
Title: Re: New Beta version 18.6.2345
Post by: petr.kolacek on July 27, 2018, 10:21:24 AM
Hi Zeniit and NON, the problem is related to standalone Avast Secureline VPN product which seems to be installed (or was in the past) on the machine.

If you do not use it or is not installed, please find this registry key and delete it (backup of registry is recommended before you do this).

x86 platform: "HKEY_LOCAL_MACHINE\SOFTWARE\AVAST Software"
x64 platform: "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\AVAST Software"


If you use this product, then please install the component also into the Avast via installation package where it is possible to add it (look for SecureLine VPN component in the installation). Once completed, the crash should not occur. If so, please send us new logs on FTP. Thank you!
Title: Re: New Beta version 18.6.2345
Post by: Zeniit on July 27, 2018, 10:27:59 AM
Hi Petr!

I uninstalled Secureline VPN and now everything is OK. Thanks for the help.
Title: Re: New Beta version 18.6.2345
Post by: Asyn on July 27, 2018, 10:41:04 AM
I got UI Failed to Load error on Win7 machine. Logs are on the ftp server.
Yep, same here. (File-ID: 7CQ51)
I'm back on stable channel for now.
Title: Re: New Beta version 18.6.2345
Post by: petr.kolacek on July 27, 2018, 10:44:42 AM
WIN 8.1, tons of BSOD, uninstalling Avast..

Hi westk, we tested the build on Windows 8.1 (both architectures) with no BSOD result. As there is usually a DMP file created after BSOD, could you please find the latest one, pack it via 7zip or WinRar (make a .zip of it) and upload it to our FTP[1] for further analysis? Could you please also let us know more information about how it happened? If you just updated, or installed. If it happened after the computer restart or even before, etc. Thank you! Petr

[1]
FTP: ftp.avast.com/incoming
login/password: anonymous/anonymous
Title: Re: New Beta version 18.6.2345
Post by: petr.kolacek on July 27, 2018, 10:47:38 AM
I got UI Failed to Load error on Win7 machine. Logs are on the ftp server.
Yep, same here. (File-ID: 7CQ51)
I'm back on stable channel for now.

Hi Asyn, confirming the same as for Zeniit and NON, please see my previous answers to this issue. Thank you for your report and have a nice day! Petr
Title: Re: New Beta version 18.6.2345
Post by: Asyn on July 27, 2018, 10:55:21 AM
I got UI Failed to Load error on Win7 machine. Logs are on the ftp server.
Yep, same here. (File-ID: 7CQ51)
I'm back on stable channel for now.
1. Hi Asyn, confirming the same as for Zeniit and NON, please see my previous answers to this issue.
2. Thank you for your report and have a nice day! Petr
1. Hi Petr, thanks but I'm quite busy right now, might try it again next week.
2. NP and have a nice day as well. :)
Title: Re: New Beta version 18.6.2345
Post by: NON on July 27, 2018, 05:31:12 PM
Hi Zeniit and NON, the problem is related to standalone Avast Secureline VPN product which seems to be installed (or was in the past) on the machine.

If you do not use it or is not installed, please find this registry key and delete it (backup of registry is recommended before you do this).

x86 platform: "HKEY_LOCAL_MACHINE\SOFTWARE\AVAST Software"
x64 platform: "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\AVAST Software"


If you use this product, then please install the component also into the Avast via installation package where it is possible to add it (look for SecureLine VPN component in the installation). Once completed, the crash should not occur. If so, please send us new logs on FTP. Thank you!
Hi Petr, thanks for your answer. Yes I installed stand-alone version of SecureLine. I installed SecureLine component into Avast and problem now seems resolved. 8)
Title: Re: New Beta version 18.6.2345
Post by: westk on July 30, 2018, 04:48:25 AM
I dont have any dmp in my system. But I have a lot of errors in event viewer before the BSOD

I have cleaned my system completely from Avast products before testing for 2nd time but I dont have luck. I gonna wait another beta.

Process C:\Users\westka\AppData\Local\Temp\_av_iup.tm~a03528\Instup.exe (process ID:3408) reset policy scheme from {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c} to {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}

Process C:\Users\westka\AppData\Local\Temp\_av_iup.tm~a03528\Instup.exe (process ID:3408) reset policy scheme from {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c} to {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}

Process C:\Program Files\AVAST Software\Avast\setup\instup.exe (process ID:2136) reset policy scheme from {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c} to {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}

Process C:\Program Files\AVAST Software\Avast\setup\instup.exe (process ID:2136) reset policy scheme from {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c} to {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}

Process C:\Program Files\AVAST Software\Avast\AvastSvc.exe (process ID:2492) reset policy scheme from {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c} to {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}

Process C:\Program Files\AVAST Software\Avast\setup\instup.exe (process ID:3720) reset policy scheme from {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c} to {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}

Process C:\Program Files\AVAST Software\Avast\setup\instup.exe (process ID:3720) reset policy scheme from {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c} to {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}

Process C:\Program Files\AVAST Software\Avast\setup\instup.exe (process ID:528) reset policy scheme from {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c} to {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}

Process C:\Program Files\AVAST Software\Avast\setup\instup.exe (process ID:528) reset policy scheme from {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c} to {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}

Process C:\Program Files\AVAST Software\Avast\setup\instup.exe (process ID:1308) reset policy scheme from {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c} to {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}

Process C:\Program Files\AVAST Software\Avast\setup\instup.exe (process ID:1308) reset policy scheme from {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c} to {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}
Title: Re: New Beta version 18.6.2345
Post by: zony on August 01, 2018, 04:22:31 AM
The computer system is windows10 1803 x64 pro with kb4340917 patch, remove IE态edge and defender, install comodo firewall, install avast_free_antivirus_setup_offline.exe ver18.6.2344, upgrade to 18.6.2345, black screen appears many times. The new system was restored, and the black screen phenomenon also appeared with the new installation 18.6.2345. In the same environment, there was no problem with avast 18.5.2342 and avast 18.6.2344.