Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on July 28, 2018, 02:01:16 AM

Title: AVastui.exe and desktop/taskbar icons not installed with Free 18.5.3931
Post by: REDACTED on July 28, 2018, 02:01:16 AM

Installing on an older HP A6512P with 4GB running windows Vista.
installer seems to have completed and a background scan was run (according to task and process mgr)
service and updater service seem to be loaded but
* no desktop icon was created
* avastui.exe was not installed
* task bar does not show avast at all

here is list that was installed

Directory of C:\Program Files\AVAST Software\Avast

7/27/2018  06:59 PM            87,256 ashQuick.exe
7/27/2018  06:59 PM           379,608 ashUpd.exe
7/27/2018  06:59 PM            52,368 asulaunch.exe
7/27/2018  06:59 PM           243,928 aswChLic.exe
7/27/2018  06:59 PM         1,623,768 aswRunDll.exe
7/27/2018  06:59 PM           252,320 aswWrcIELoader32.exe
7/27/2018  06:59 PM           316,768 aswWrcIELoader64.exe
7/27/2018  06:59 PM           600,280 AvastNM.exe
7/27/2018  06:59 PM           322,464 AvastSvc.exe
7/27/2018  06:54 PM         2,980,568 avBugReport.exe
7/27/2018  06:54 PM           810,712 AvDump32.exe
7/27/2018  06:59 PM         2,716,376 AvEmUpdate.exe
7/27/2018  06:59 PM           224,984 gaming_hook.exe
7/27/2018  06:59 PM         1,591,000 RegSvr.exe
7/27/2018  06:59 PM           217,816 sched.exe
7/27/2018  06:59 PM           262,744 VisthAux.exe
7/27/2018  06:59 PM            57,504 wsc_proxy.exe

tried repair:  no change
tried uninstall/reboot/download/install: no change

Any suggestions? 

- Al

Title: Re: AVastui.exe and desktop/taskbar icons not installed with Free 18.5.3931
Post by: Asyn on July 28, 2018, 06:47:16 AM

- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

Title: Re: AVastui.exe and desktop/taskbar icons not installed with Free 18.5.3931
Post by: bob3160 on July 28, 2018, 05:04:06 PM

Have you tried this:

Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A