Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on August 06, 2018, 08:32:41 PM

Title: “HTTP server returned error"
Post by: REDACTED on August 06, 2018, 08:32:41 PM

Hi, I am almost 70 yo and NOT tech savvy.
   Avast Free   Current version = 18.5.2342 (build 18.4.3931.338)
   Microsoft 8.1 on a Toshiba laptop
Am I the only one with this problem? For 2 days Avast says Virus definitions are outdated but when I try to update it immediately says “HTTP server returned error" then DNS tries to resolve but no luck. Same thing if I try to update the current version of Avast. I did reboot my router but no change

Title: Re: “HTTP server returned error"
Post by: bob3160 on August 06, 2018, 08:43:59 PM

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

Title: Re: “HTTP server returned error"
Post by: REDACTED on August 06, 2018, 09:57:52 PM

Tried repair but it did not work because “HTTP server returned error" whatever that means

Title: Re: “HTTP server returned error"
Post by: bob3160 on August 07, 2018, 01:55:16 AM

You may need to do the following:
https://developers.google.com/speed/public-dns/docs/using (https://developers.google.com/speed/public-dns/docs/using)
If you can't follow the instructions, I suggest you get help from someone who can.

Title: Re: “HTTP server returned error"
Post by: REDACTED on August 07, 2018, 04:43:36 AM

Thank you for trying to help

Title: Re: “HTTP server returned error"
Post by: bob3160 on August 07, 2018, 02:10:59 PM

Quote from: scared poor g'ma on August 07, 2018, 04:43:36 AM

Thank you for trying to help

You're welcome. Sorry I can't do more.

Title: Re: “HTTP server returned error"
Post by: Asyn on August 07, 2018, 02:20:18 PM

You could try the latest beta: https://forum.avast.com/index.php?board=15