Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on August 12, 2018, 07:17:13 PM

Title: Internet Security+Cleanup Premium won't allow cancellation
Post by: REDACTED on August 12, 2018, 07:17:13 PM

Even though I cancell auto-renewal, it got enabled again and I got charged for the next year for Internet security, Cleanup premium coming tomorrow.
I wrote support about both, no response yet, nor any confirmation by email about me contacting them. The orders now cannot be found on the find-order site even though I copied the order ID straight from the emails about activation.

Title: Re: Internet Security+Cleanup Premium won't allow cancellation
Post by: bob3160 on August 12, 2018, 11:49:37 PM

Reported to Avast.