Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: REDACTED on August 13, 2018, 04:21:45 PM

Title: cancel automatic renewal Cleanup
Post by: REDACTED on August 13, 2018, 04:21:45 PM
Hi,

I used the opportunity to test the Cleanup. I notice that my system is slower starting Chrome/IE and now i want to cancel the renewal.
I do not see this in my account. Please help to cancel this!
Title: Re: cancel automatic renewal Cleanup
Post by: Asyn on August 14, 2018, 06:25:31 AM
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
Title: Re: cancel automatic renewal Cleanup
Post by: Stellarman on August 21, 2018, 12:49:04 PM
Hi,

I used the opportunity to test the Cleanup. I notice that my system is slower starting Chrome/IE and now i want to cancel the renewal.
I do not see this in my account. Please help to cancel this!

Hi,

your subscription has already been cancelled on August 3rd.

The trial period is still valid until September 15th so you can still enjoy our product until then.

Thank you and have a nice day.