Avast WEBforum

Consumer Products => Avast Online Security (browser extension) => Topic started by: REDACTED on August 17, 2018, 06:53:10 PM

Title: AOS not showing up for some users
Post by: REDACTED on August 17, 2018, 06:53:10 PM

My Windows 10 machine has multiple user accounts. The admin acct has the AOS icon showing up in the menu bars of browsers (Firefox, Chrome). The user acct I usually use for myself does *not* have the AOS icon showing in the browsers. Avast UI Settings shows Web Shield on, and customization settings are the same as for the admin acct.

How can I get extension turned on?

Title: Re: AOS not showing up for some users
Post by: Asyn on August 17, 2018, 07:17:26 PM

Hi, you can always download/install them directly from the corresponding web store.
-> https://forum.avast.com/index.php?topic=219308.0

Title: Re: AOS not showing up for some users
Post by: REDACTED on August 18, 2018, 03:19:41 AM

If one account has AOS working properly, wouldn't the files already be on the computer? I looked through the C:\Program Files\Avast directories, but nothing stood out as constituting the AOS extension. If I could locate the files on the computer, would I then be able to activate AOS for the browsers missing it?

Title: Re: AOS not showing up for some users
Post by: Asyn on August 18, 2018, 07:45:49 PM

See Reply #1. (Easiest way)