Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on August 20, 2018, 06:05:02 PM

Title: renew existing
Post by: REDACTED on August 20, 2018, 06:05:02 PM

I have a license in my account that I want to set to auto renew in October.  I do not see an option to ENABLE auto renew on this license .... can someone help with how to actually preform the renewal before it expires?

Title: Re: renew existing
Post by: schmidthouse on August 20, 2018, 07:11:20 PM

Hi
You can enable or disable auto renew through your Avast Account. :)
Watch here:https://www.youtube.com/watch?v=vFsq2OHZPjk (https://www.youtube.com/watch?v=vFsq2OHZPjk)

Title: Re: renew existing
Post by: REDACTED on August 20, 2018, 07:22:56 PM

This is only to DISABLE the auto renwew....if the  auto-renewal was not enabled when the license was purchsed i have no option to disable or enable ....it just says "expires 10-24-2018"
there is no option to renew
i have logged into avast.com and went to the licenses tab.... all i see is "expires 10-24-2018) and thats it...no buttons or options for that license...
any other ways i can renew this license?

Title: Re: renew existing
Post by: schmidthouse on August 20, 2018, 07:36:05 PM

Hi
Apologies, I would then contact avast and request Auto Renewal be enabled/set up.
https://support.avast.com/en-us/contact/ (https://support.avast.com/en-us/contact/)