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Other => General Topics => Topic started by: REDACTED on August 30, 2018, 12:32:55 PM

Title: Avast Primium refusing to update.
Post by: REDACTED on August 30, 2018, 12:32:55 PM

I'm being told that a new version of the program is available, however every time I attempt to update, it fails out while trying to download.  I get the following ever single time:

   Last encountered error:Error:HTTP server returned error
   Total time:                     10 s
   Download time:             2 s
   Downloaded files:          10 (0.00 KB)

I get that every time, no matter what I do.

Current version is reported as:  18.5.2342 (build 18.5.3931.358)

Can anyone assist me in sorting out how I fix this?

Thanks to anyone who can help.

Title: Re: Avast Primium refusing to update.
Post by: CraigB on August 30, 2018, 01:27:53 PM

Latest version is 18.6.2349 which you can download directly from the forum https://forum.avast.com/index.php?topic=221320.msg1473227

Title: Re: Avast Primium refusing to update.
Post by: mchain on August 31, 2018, 05:54:03 AM

As CraigB says, he means the full file offline download (262 MB) and not the online download (6.0 MB), which you seem to have trouble with.

Look for this one in the link he provided:
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe (http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe)

Title: Re: Avast Primium refusing to update.
Post by: REDACTED on September 02, 2018, 08:38:56 AM

Thank you both, that seems to have solved it!

Title: Re: Avast Primium refusing to update.
Post by: CraigB on September 02, 2018, 01:24:12 PM

I'm glad it's solved :)