Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on September 03, 2018, 10:09:18 AM
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URGENT!!!!!
Since I've installed release
Virus library 180903-0
Number def. 4.605.639
SO Win7 Home Premium SP1
all my Internet traffic are denied!
I can't receive/send e-mail and use browser!
I've already uninstalled Avast Premiere via cleanup tool and reinstalled but this doesn't resolve anything.
Only way to use Internet and email is disable Avast but it's very dangerous!
Also I've tried to stop Avast firewall but the problem persist.
There is a way to roolback the prevoius release?!?
About support it's a shame there is no way to get a direct ticket support for payed release of Avast Premier 3 license!
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- Other security related software installed..?
- Which AV(s) did you use before Avast..?
About support it's a shame there is no way to get a direct ticket support for payed release of Avast Premier 3 license!
Avast Support: https://support.avast.com/contact
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There is no other security software installed.
I've used only Avast product in the past, no other AV.
This pc is configured at same manner since 2016 (except update)
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1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
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Now it seems to be work correctly.
Tnks
ciao
Max
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You're welcome.