Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on September 05, 2018, 11:43:00 AM

Title: Unsolicited contact from purported Avast employee
Post by: REDACTED on September 05, 2018, 11:43:00 AM

Someone from avast - "hnanicek@avast.com" just emailed me:

Quote

I am trying to solve your web blockage problem. It would be very helpful if you allow me to test your computer during remote TeamViewer session. Do you agree with remote testing?

Thanks,

Lubos Hnanicek
Senior researcher
Avast Software

They did this even though I did not check "allow users to email me" in settings on this forum. Is this spam?

Title: Re: Unsolicited contact from purported Avast employee
Post by: Asyn on September 05, 2018, 11:48:04 AM

Quote from: noobavastuser on September 05, 2018, 11:43:00 AM

They did this even though I did not check "allow users to email me" in settings on this forum. Is this spam?

No, staff can mail you anyway. You can trust Lubos.

Title: Re: Unsolicited contact from purported Avast employee
Post by: MartinZ on September 06, 2018, 10:58:16 AM

He is trying to help...