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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on September 05, 2018, 07:58:11 PM

Title: Trouble after uninstalling (Win10)
Post by: REDACTED on September 05, 2018, 07:58:11 PM

I removed Avast Antivirus (following instruction on the officical web-site), however Windows Default Firewall refuses to launch anyway. It says that Avast is still installed, despite it is not being a true. How do I fix this? I tried to edit a setting for block of Windows Firewall itself, but it didn't work for some reason

Title: Re: Trouble after uninstalling (Win10)
Post by: schmidthouse on September 06, 2018, 12:05:41 AM

Hi
Did you use the Avast Removal Tool in Safe Mode?
Avast uninstall tool is here:  https://www.avast.com/uninstall-utility (https://www.avast.com/uninstall-utility)
The tool will provide safe mode option, choose YES

Any other security related software installed/uninstalled recently?

All Remnant from previously installed Anti Virus software must be removed before installing new software, Windows uninstaller is not always sufficient. Remnants will cause unexpected issues/conflicts :)