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Business Products => Avast Business => Cloud Management Console & Clients => Topic started by: REDACTED on September 06, 2018, 06:32:36 PM

Title: Need fixlist for FRST - Avast Uninstall caused bluescreen
Post by: REDACTED on September 06, 2018, 06:32:36 PM

Hi,

I am an Avast Reseller and I recently uninstalled Avast Business Antivirus from my own Windows 7 Pro machine due to a license problem. After that the PC bluescreens after booting. The only way I can get in is through Repair Mode Command Prompt. I checked these forums and ran across the FRST from repair mode method of troubleshooting, but I am not familiar enough with it to write my own fixlist. I was hoping that there is a generic one that someone could send me or else that there is someone more familiar with FRST who could help me with it - or is there is a better way to go about this.  I appreciate any help. The machine has a LOT of software and settings (no data) that I really dread recreating...

Title: Re: Need fixlist for FRST - Avast Uninstall caused bluescreen
Post by: Pondus on September 06, 2018, 06:45:47 PM

Quote

Need fixlist for FRST   

FRST expert work in  Viruses and worms   section

Attach your FRST logs in that section, then he will see it when online and create a fix

Title: Re: Need fixlist for FRST - Avast Uninstall caused bluescreen
Post by: REDACTED on September 06, 2018, 07:27:58 PM

Thanks. I can't find how you attach a file to a post here. Any suggestions?

Title: Re: Need fixlist for FRST - Avast Uninstall caused bluescreen
Post by: Pondus on September 06, 2018, 07:39:10 PM

Below the box you write in  >>  Attachments and other options