Avast WEBforum

Consumer Products => Avast SecureLine VPN => Topic started by: cr7r9 on September 07, 2018, 09:40:00 AM

Title: Netflix US "This Site Can't Be Reached" With SecureLine VPN
Post by: cr7r9 on September 07, 2018, 09:40:00 AM

Hello

Have been using the gotham city server since June perfectly with 0 issues. Today all of a sudden, the page for netflix won't load when connected to the server. No other US vpn servers connect either.

Other country servers like wonderland will connect, but of course does not play video because of netflix VPN detection in other countries except for the gotham server.

Others have this problem too? Will Avast fix this or get a new IP address for the server? The VPN was the only reason I don't cancel my netflix account.

Edit, have tried Atlanta server on  another computer, and loads netflix but playback is blocked. Gotham still not loading the page at all.

All other websites load fine. both browsers on my computer will not load netflix with the VPN on. Worked fine less than 24h ago.

Title: Re: Netflix US "This Site Can't Be Reached" With SecureLine VPN
Post by: cr7r9 on September 07, 2018, 09:51:52 AM

Update: Seems to be working for me now, but I will leave this thread here incase others have the issue.

Title: Re: Netflix US "This Site Can't Be Reached" With SecureLine VPN
Post by: cr7r9 on September 07, 2018, 01:08:43 PM

Update 2: stopped working again. Possible that the VPN servers are not steady right now but no mention from Avast on that, so maybe Netflix are fighting the IP?

Title: Re: Netflix US "This Site Can't Be Reached" With SecureLine VPN
Post by: Raeken on September 07, 2018, 06:08:56 PM

Possibly!
Netflix blocks VPN services. Many VPN services are blocked and they have to stop supporting it.
I don't use SecureLine for Netflix US, but i think they might be blocking it.  :-\

Title: Re: Netflix US "This Site Can't Be Reached" With SecureLine VPN
Post by: Kuraizu on September 09, 2018, 11:08:59 AM

That is the downside of having a VPN, I think netflix is trying to verify your location and it is having a hard time since the secureline is spoofing your location. You know because their site is somewhat on a region block basis. So meaning to say that if you are outside of their coverage area. You should not be able to get access to their site or contents of the site.

Title: Re: Netflix US "This Site Can't Be Reached" With SecureLine VPN
Post by: Endt on September 10, 2018, 11:01:20 AM

Hi guys,

we have "Streaming locations" for Secureline as well as other products. Netflix might work there ;) If it doesn't, feel free to contact support or me and we will have a closer look.

Cheers,
B.

Title: Re: Netflix US "This Site Can't Be Reached" With SecureLine VPN
Post by: Peterlex on February 11, 2019, 05:29:56 AM

Hello.

The problem is, only one works for Netflix so far, but with that one you do not get the best options of content.(Gotham City). It would be nice if you can add one more that works.

Thank you.