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Business Products => Avast Business => Topic started by: Sean.G on September 10, 2018, 09:48:04 PM

Title: Avast Business On-Premise Management Console Version 6.0 and Antivirus 18.6
Post by: Sean.G on September 10, 2018, 09:48:04 PM
Hi,

Avast Business On-Premise Management Console 6.0 has just been released (10th September 2018). This release delivers a brand new feature, enhancements and bug fixes.

Feature

Remote Deployment is now available! You will now be able to scan your network for devices and remotely deploy Avast Antivirus to them. The following features of Remote Deployment will be available:

1. Designate a master agent – Select a device in the network to act as the master agent that will push out the Avast Antivirus installer file. This will save internet bandwidth as the devices will receive the installer file from the master agent and not the internet.

2. Scan your network via Active Directory – You can add in your Domain, Username and Password of your Active Directory that will allow the Avast Business On-Premise Console to scan for devices through Active Directory and provide a list of these devices.[/li]


3. Select devices for deployment – From the list of devices that have been found, you can select which devices Avast Antivirus will be installed to.
4. Define your installer settings – Configure settings before you deploy Avast Antivirus to your devices:


5. Deploy – Start the deployment.
6. Deployment results - Shows results of the remote deployment to your devices via the Remote Deployment button on the left navigation menu.


Enhancements

o   Upon installing the On-Premise Console, one additional step has been added which will allow you to setup your proxy settings for the console.
o   This also allows the activation of the console license number through your proxy.
o   Allows the user to configure the proxy settings for the console under the General Settings area.


Bug Fixes


Avast Business Antivirus Version 18.6
Along with our 6.0 Cloud Console Release, we have also released Avast Business Antivirus Client Version 18.6 which introduces some enhancements and bug fixes!


More information can be found in our release notes: Avast Business On-Premise Management Console Version 6.0 Release Notes (http://bit.ly/2xabCH8)

And

Avast Business On-Premise Management Console Version 6.0 Release Notes (http://bit.ly/2CFRH9g)
 

Regards,

Your Avast Business Team
Title: Re: Avast Business On-Premise Management Console Version 6.0 and Antivirus 18.6
Post by: Lt Lemming on September 11, 2018, 02:58:05 AM
Not seeing any mention of "Proxy bypass for local addresses" so I am somewhat concerned.

I will reserve judgement until I've had a chance to use it though.
Title: Re: Avast Business On-Premise Management Console Version 6.0 and Antivirus 18.6
Post by: Lt Lemming on September 11, 2018, 03:58:13 AM
Nope.

Same problem as last time.

Client refuses to download policy from the on premises console, because it tries to contact the on premises console via the proxy.

It should not be up to our proxy server to redirect traffic internally, there should be a very simple option in the settings for the client to bypass the proxy for local addresses
Title: Re: Avast Business On-Premise Management Console Version 6.0 and Antivirus 18.6
Post by: WELTEW on September 11, 2018, 09:20:35 AM
Where can i find Management Console Version 6.0 download link?

Edit : Management Console just found newer version.
Title: Re: Avast Business On-Premise Management Console Version 6.0 and Antivirus 18.6
Post by: Asyn on September 11, 2018, 09:57:37 AM
-> https://www.avast.com/download-software
Title: Re: Avast Business On-Premise Management Console Version 6.0 and Antivirus 18.6
Post by: jjsets on September 12, 2018, 11:06:06 AM
Issue:

(Cleanup at 14:00h)

Installing on a desktop OS (Windows 10).
The rule for PostgreSQL in Firewall doesn't get transfered to the local AV client correctly. The BMC isn't accessable after that. Only completely removing the AV client helps.

The client doesn't register with the BMC anyways. BMC keeps complaining that zero machines are in the network.

We have this issue at a customer who spent several hours in the meantime with this issue and is getting really unsatisfied. I can absolutely reproduce this erroneous behaviour, the test is very simple. Any suggestion why the ruleset doesn't get downloaded and properly applied during Avast BMC Agent/AV Client installation? And why does the client not activate and register?

UPDATE 12.09.2018 13:00h: Creating an installer which uses a rule set which has firewall as "not installed" leads to a working BMC after installing the client on the same machine with desktop OS. Unfortunately, the error message "There are still no machines in your network available" remains. The client doesn't get activated it seems. As I cannot run a full-blown test - when installing clients on other machines, will those connect to the BMC or is it an issue which needs to be fixed?

*Update 13.09.2018 16:15h*: It's something weird about name resolution in Avast Business. When just using the IP address for the BMC installation, the then created client installs properly, connects properly, gets activated properly. This can be observed in AVG 18 Business as well - the old mechanism works for resolving the Admin Console, but for resolving the Update Proxy address, another mechanism is used which fails the same way. There using the IP address directly helps, too. This is something which developßment should definately look into.
If you stumble upon the same issue:
- Open editor with right click, run as Administrator.
- Open C:\Program Files\AVAST Software\Management Console\console\config\application-user-config.yml
- Replace the host name for the BMC with the IP address, save, reboot machine (or restart services like MCPostgreSQL and so on)
- Create new installers, uninstall the existing Avast clients, install with the new packages. They can connect and activate successfully.
Title: Re: Avast Business On-Premise Management Console Version 6.0 and Antivirus 18.6
Post by: jjsets on September 13, 2018, 04:50:55 PM
Short "push" as I found the solution and edited it into the existing post above.
Title: Re: Avast Business On-Premise Management Console Version 6.0 and Antivirus 18.6
Post by: Lt Lemming on September 14, 2018, 02:12:56 AM
*Update 13.09.2018 16:15h*: It's something weird about name resolution in Avast Business. When just using the IP address for the BMC installation, the then created client installs properly, connects properly, gets activated properly. This can be observed in AVG 18 Business as well - the old mechanism works for resolving the Admin Console, but for resolving the Update Proxy address, another mechanism is used which fails the same way. There using the IP address directly helps, too. This is something which developßment should definately look into.
If you stumble upon the same issue:
- Open editor with right click, run as Administrator.
- Open C:\Program Files\AVAST Software\Management Console\console\config\application-user-config.yml
- Replace the host name for the BMC with the IP address, save, reboot machine (or restart services like MCPostgreSQL and so on)
- Create new installers, uninstall the existing Avast clients, install with the new packages. They can connect and activate successfully.

This is the same "solution" that was suggested to us by Avast support.

I don't personally consider this a solution as much as it is a workaround for a problem with their software.

Hardcoding IP's is never a good idea imho because then if you need to change the IP of the machine for some reason all your clients will be broken.

Using DNS is a much better idea, but that's as you have noted rather broken atm.
Title: Re: Avast Business On-Premise Management Console Version 6.0 and Antivirus 18.6
Post by: jjsets on September 17, 2018, 10:00:52 AM
One step to the solution of this issue:
In my test I can recreate this situation with a virtual machine which uses the domain controller as DNS server. The domain DNS doesnÄt know about the hostname of the VM, so it cannot resolve the IP address.
Using PING, another mechanism is used for resolving the host name - hosts, WINS, DNS in that order it seems. This happily resolves the IP and makes a connection possible.
So the name resolving mechanism lacks fallback to WINS/hosts, it seems.
Title: Re: Avast Business On-Premise Management Console Version 6.0 and Antivirus 18.6
Post by: REDACTED on September 18, 2018, 01:24:19 PM
When will this be available / where can I find the settings?
2. Scan your network via Active Directory – You can add in your Domain, Username and Password of your Active Directory that will allow the Avast Business On-Premise Console to scan for devices through Active Directory and provide a list of these devices

Master agent is now at 18.6 and working.
Title: Re: Avast Business On-Premise Management Console Version 6.0 and Antivirus 18.6
Post by: Infratech Solutions on September 18, 2018, 04:26:11 PM
Dashboard -> Download antivirus -> Deploy Installers remotely
Title: Re: Avast Business On-Premise Management Console Version 6.0 and Antivirus 18.6
Post by: REDACTED on September 19, 2018, 09:28:27 AM
Thank you very much.
Title: Re: Avast Business On-Premise Management Console Version 6.0 and Antivirus 18.6
Post by: Andy246 on October 09, 2018, 12:30:06 PM
Hi,

When you are running an instance on docker as per https://hub.docker.com/r/avastsoftware/management-console/

After entering a username and password and logging into the console, I need to enter a license before I can do any configuration. However when the console needs to go through a proxy for Internet access how do I go about configuring this?

I am unable to get into general settings without adding a license first, which I can't do without setting the proxy. How do I get around this?

Thanks